Ferndesk vs Tiledesk vs Documentation.AI vs Document360

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Ferndesk
vs
Competitor 1
Tiledesk
Competitor 2
Documentation.AI
Competitor 3
Document360
Compare
4 tools · best value per row highlighted
Your tool Ferndesk
ferndesk.com
Documentation becomes outdated the moment you publish it
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Competitor Tiledesk
tiledesk.com
Tiledesk is an open-source, no-code platform for building AI chatbots and agents that automate conversations and connect live agents when a person is needed.
Make main Remove
Competitor Documentation.AI
documentation.ai
Product teams ship docs that fall out of date the moment code changes
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Competitor Document360
document360.com
Document360 is knowledge base software for publishing product documentation, help centers, SOPs, user manuals and API docs.
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Traffic estimated monthly website traffic
Monthly visits
41.5Kvisits/mo
—
22.4Kvisits/mo
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MoM change
▼ 16.5%
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▲ 39.6%
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6-month growth
-1.1%
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+31.1%
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Global rank web
#752,176
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#1,237,358
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Avg. last 3 months
46.5K
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15.2K
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Bounce rate lower is better
38%
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39%
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Pages / visit
2.2
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4.2
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Visit duration
26s
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2m 02s
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Traffic sources
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● Direct 97% · ● Referral 3%
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FerndeskTiledeskDocumentation.AIDocument360
023.1K46.3K69.4K92.5KFerndesk · 17KFerndesk · 40.9KFerndesk · 42KFerndesk · 46.5KFerndesk · 50.8KFerndesk · 48.4KFerndesk · 49.7KFerndesk · 41.5KDocumentation.AI · 24.8KDocumentation.AI · 17.1KDocumentation.AI · 92.5KDocumentation.AI · 17.1KDocumentation.AI · 10.1KDocumentation.AI · 10.7KDocumentation.AI · 7.2KDocumentation.AI · 16KDocumentation.AI · 22.4K1K10K100KFerndesk · 17KFerndesk · 40.9KFerndesk · 42KFerndesk · 46.5KFerndesk · 50.8KFerndesk · 48.4KFerndesk · 49.7KFerndesk · 41.5KDocumentation.AI · 24.8KDocumentation.AI · 17.1KDocumentation.AI · 92.5KDocumentation.AI · 17.1KDocumentation.AI · 10.1KDocumentation.AI · 10.7KDocumentation.AI · 7.2KDocumentation.AI · 16KDocumentation.AI · 22.4KDec '25Jan '26FebMarAprMayJunJulAug
Pricing
Model
Free Trial
Free Trial
Freemium
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Starting price
$39per month
€124per month
$29per month · free tier available
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Free tier
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Free trial
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API access
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Plans
Startup $39/moTeam $99/moEnterprise Custom
Pro €124/moBusiness €416/moEnterprise Custom
Starter FreeStandard $29/moProfessional $79/moEnterprise Custom
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Capabilities input → output
Input
CodeTextWeb pages
DocumentsText
CodeText
DocumentsTextVideo
Output
AppsText
Apps
Documents
AppsText
Skill level
Intermediate
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingEducation & LearningProductivity & OfficeAI Customer Service+2 more
Business & MarketingChatbots & CompanionsDevelopment & CodeProductivity & Office+4 more
Education & LearningProductivity & OfficeAI Documents GeneratorAI Knowledge Management
Business & MarketingEducation & LearningProductivity & OfficeAI Customer Service+2 more
Tasks what each tool can do · 1 shared · core   partial
Tasks covered
6
14
5
10
Knowledge bases
Customer support
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Agents
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Technical documentation
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Chatbots
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Customer support chatbot
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Code documentation
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Chatbot building
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–
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No-code
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API docs
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Agent creation
–
–
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Changelogs
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MCP
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Self hosted
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Writing documentation
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AI search
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Chatbot integration
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Customer service emails
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Knowledge exploration
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SOPs
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SaaS knowledge base
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Shopify chatbots
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Voice agents
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WhatsApp customer engagement
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 1
▲ 0
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
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Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.