Ferndesk vs Document360 vs Tiledesk vs Tidio
Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.
Your tool
Ferndesk
vs
Ferndesk
Competitor 1
Document360
Document360
Competitor 2
Tiledesk
Tiledesk
Competitor 3
Tidio
TidioCompare
4 tools · best value per row highlighted
Competitor
Document360
Document360
document360.com
Document360 is knowledge base software for publishing product documentation, help centers, SOPs, user manuals and API docs.
Competitor
Tiledesk
Tiledesk
tiledesk.com
Tiledesk is an open-source, no-code platform for building AI chatbots and agents that automate conversations and connect live agents when a person is needed.
Traffic estimated monthly website traffic
Monthly visits
41.5Kvisits/mo
—
—
608.8Kvisits/mo
MoM change
▼ 16.5%
—
—
▼ 11.6%
6-month growth
-1.1%
—
—
-15.3%
Global rank web
#752,176
—
—
#55,929
Avg. last 3 months
46.5K
—
—
661.5K
Bounce rate lower is better
38%
—
—
34%
Pages / visit
2.2
—
—
6.9
Visit duration
26s
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—
6m 57s
Traffic sources
—
—
—
● Direct 88% · ● Referral 9%
FerndeskDocument360TiledeskTidio
Pricing
Model
Free Trial
—
Free Trial
Freemium
Starting price
$39per month
—
€124per month
$24.17per month · free tier available
Free tier
–
–
–
Free trial
–
API access
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–
Plans
Startup $39/moTeam $99/moEnterprise Custom
—
Pro €124/moBusiness €416/moEnterprise Custom
Free CustomStarter $24.17/moGrowth $49.17/moPlus $300/mo
Capabilities input → output
Input
CodeTextWeb pages
DocumentsTextVideo
DocumentsText
Text
Output
AppsText
AppsText
Apps
AppsText
Skill level
Intermediate
Intermediate
Intermediate
Beginner-friendly
Categories
Tasks what each tool can do · 0 shared · core partial
Tasks covered
1
0
4
8
Chatbots
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Customer support
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–
Agents
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–
Customer support automation
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–
–
Customer support chatbot
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–
–
No-code
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–
–
Customer contact
–
–
–
Chatting
–
–
–
Sales
–
–
–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 1
▲ 0
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
–
–
–
–
Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.