Ferndesk vs Document360 vs Tiledesk vs Chatbase

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Ferndesk
vs
Competitor 1
Document360
Competitor 2
Tiledesk
Competitor 3
Chatbase
Compare
4 tools · best value per row highlighted
Your tool Ferndesk
ferndesk.com
Documentation becomes outdated the moment you publish it
Remove
Competitor Document360
document360.com
Document360 is knowledge base software for publishing product documentation, help centers, SOPs, user manuals and API docs.
Make main Remove
Competitor Tiledesk
tiledesk.com
Tiledesk is an open-source, no-code platform for building AI chatbots and agents that automate conversations and connect live agents when a person is needed.
Make main Remove
Competitor Chatbase
chatbase.co
Train chatbots on your content
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
41.5Kvisits/mo
—
—
402.2Kvisits/mo
MoM change
▼ 16.5%
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—
▲ 2.0%
6-month growth
-1.1%
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—
-12.4%
Global rank web
#752,176
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#84,220
Avg. last 3 months
46.5K
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—
412.6K
Bounce rate lower is better
38%
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44%
Pages / visit
2.2
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—
6.9
Visit duration
26s
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—
4m 34s
Traffic sources
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● Direct 81% · ● Referral 15%
FerndeskDocument360TiledeskChatbase
0147.7K295.3K443K590.6KFerndesk · 17KFerndesk · 40.9KFerndesk · 42KFerndesk · 46.5KFerndesk · 50.8KFerndesk · 48.4KFerndesk · 49.7KFerndesk · 41.5KChatbase · 590.6KChatbase · 583.4KChatbase · 309.5KChatbase · 281.8KChatbase · 459KChatbase · 473.7KChatbase · 444.7KChatbase · 441.2KChatbase · 394.5KChatbase · 402.2K10K100K1MFerndesk · 17KFerndesk · 40.9KFerndesk · 42KFerndesk · 46.5KFerndesk · 50.8KFerndesk · 48.4KFerndesk · 49.7KFerndesk · 41.5KChatbase · 590.6KChatbase · 583.4KChatbase · 309.5KChatbase · 281.8KChatbase · 459KChatbase · 473.7KChatbase · 444.7KChatbase · 441.2KChatbase · 394.5KChatbase · 402.2KNov '25DecJan '26FebMarAprMayJunJulAug
Pricing
Model
Free Trial
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Free Trial
Freemium
Starting price
$39per month
—
€124per month
$40per month · free tier available
Free tier
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Free trial
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API access
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Plans
Startup $39/moTeam $99/moEnterprise Custom
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Pro €124/moBusiness €416/moEnterprise Custom
Free FreeHobby $40/moStandard $150/moPro $500/mo+1 more
Capabilities input → output
Input
Web pagesTextCode
VideoTextDocuments
TextDocuments
DocumentsWeb pagesText
Output
TextApps
TextApps
Apps
TextApps
Skill level
Intermediate
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingEducation & LearningProductivity & OfficeAI Customer Service+2 more
Business & MarketingEducation & LearningProductivity & OfficeAI Customer Service+2 more
Business & MarketingChatbots & CompanionsDevelopment & CodeProductivity & Office+4 more
Business & MarketingChatbots & CompanionsAI ChatbotAI Customer Service+1 more
Tasks what each tool can do · 1 shared · core   partial
Tasks covered
6
10
14
10
Customer support
Chatbots
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Customer support chatbot
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Knowledge bases
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Agents
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Chatbot building
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No-code
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Chatbot integration
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Technical documentation
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API docs
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Agent creation
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MCP
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Self hosted
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Shopify customer support
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Writing documentation
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AI search
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Code documentation
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Customer service emails
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Knowledge exploration
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SOPs
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SaaS knowledge base
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Sales
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Shopify chatbots
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Voice agents
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Website to chatbot
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WhatsApp customer engagement
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 1
▲ 0
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.