Best Astra by Wati Alternatives in 2026
30 AI tools that can replace Astra by Wati, ranked by how much of what Astra by Wati does they cover. The percentage is a match score, not a popularity score.
Replacing: Astra by Wati — Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead Input: text, audio, documents · Output: apps
1
A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
Support agent that sits on top of Zendesk, Salesforce, Intercom or any helpdesk; free trial
Input: text, audio · Output: text, audio, apps
Free trialTeams
80%Strong alternative · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
2
Build AI chatbots for business
Build business chatbots and agents; free tier and trial
Input: text, documents · Output: apps
Free plan
80%Strong alternative · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
3
Design conversations visually
Design conversations visually on a canvas; API, free tier and trial
Input: text, documents · Output: apps
Free planAPI
80%Strong alternative · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
4
Train chatbots on your content
Train a chatbot on your own content; API, free tier, from $40
Input: text, documents, web pages · Output: text, apps
Free planFrom $40/moAPI
78%Strong alternative · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
SalesChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
5
Build AI agents that actually talk to customers without writing code
No-code agents that talk to customers; hooks into CRMs and webhooks, from $150
Input: text, documents · Output: apps
Free planFrom $150/moAPITeams
76%Strong alternative · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
Lead GenerationAI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
6
AI customer service for e-commerce
Customer service chat tuned for e-commerce stores; free tier, from $24.17
Input: text · Output: text, apps
Free planFrom $24.17/mo
76%Strong alternative · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
SalesChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
7
Enterprise sales teams can't manually handle thousands of customer interactions across multiple channels
Aimed at enterprise sales teams handling thousands of conversations; free tier, from $3.65
Input: text, audio, data · Output: text, audio, apps
Free planFrom $3.65/mo
75%Strong alternative
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Voice AssistantsWorkflow AutomationAI Agents
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
8
Chatfuel AI operates as an autonomous business assistant that manages customer conversations, bookings, advertising, and strategic planning across Instagram, WhatsApp, and Facebook
Autonomous business assistant handling chats, bookings and ads on Instagram, WhatsApp and Messenger
Input: text, images, audio · Output: apps
Free planTeams
75%Strong alternative
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
9
Repetitive questions drowning your support team
Answers repetitive support questions and also captures leads; free tier
Input: text, documents, web pages · Output: apps
Free planFrom $124/mo
72%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
10
ChatNode builds AI customer service agents that handle support queries and execute actions through API calls
Support agents that take actions through API calls; Stripe, Calendly and Slack connectors
Input: text, documents, web pages · Output: apps
Free trialFrom $35/moAPITeams
72%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
11
Chatbots that convert visitors
Conversion-focused chatbots meant to turn visitors into leads; from $499
Input: text · Output: apps
Free planFrom $499/mo
70%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
12
Build chatbots without coding
No-code chatbot builder with a free plan and API
Input: text · Output: apps
Free planFrom $19/moAPI
70%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Workflow AutomationAI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
13
Businesses drowning in support tickets or losing leads after hours need Splutter AI
Covers after-hours support and lead capture; cheap entry at $6.99
Input: text, audio · Output: audio, apps
Free planFrom $6.99/moAPI
66%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
Chatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
14
A customer service manager at an online fashion retailer watches their team handle 500+ daily inquiries about sizing, returns, and order status while cart abandonment sits at 45%
Fashion retail support that handles hundreds of daily inquiries; has a mobile app
Input: text, audio · Output: text, audio
Free planFrom $49/moMobile app
64%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
Chatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
15
Triviat is a customer-conversation service that deploys AI agents across text and voice.
AI agents across text and voice; plugs into 5000+ existing tools
Input: text, audio · Output: text, audio
Free planFrom $85/mo
62%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
Sales
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
16
Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.
Enterprise platform for agents serving customers and employees; Zendesk and Genesys links
Input: text, documents · Output: apps
Free planAPITeams
62%Partial replacement — covers the main need with gaps · same core category as Astra by Wati
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
17
MagicBlocks is an AI lead conversion engine for businesses that pay for inbound leads and lose them to slow replies.
Lead conversion engine for inbound leads; free tier, from $89
Input: text, web pages · Output: apps
Free planFrom $89/mo
60%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 0 of the 2 we tag Astra by Wati for
none of Astra by Wati's tagged goals
Also tagged for
Lead GenerationSales
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
18
CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.
Input: audio, documents · Output: audio
Free planFrom $25/moTeams
59%Limited overlap
00
How the score adds up
- Each lists the other's core category39/55
- Covers Astra by Wati's goals19/25
- Feature description similarity10/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
19
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Input: text · Output: text
Free planFrom $25/moMobile appTeams
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity7/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
20
BlandAI gives you voice AI for phone calls at massive scale—without routing through OpenAI or Anthropic
Input: text, audio · Output: audio, apps
Free plan
59%Limited overlap
00
How the score adds up
- Each lists the other's core category39/55
- Covers Astra by Wati's goals19/25
- Feature description similarity5/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
21
Most businesses lose potential clients because calls go unanswered or get handled poorly
Input: audio · Output: audio, data
From $150/moTeams
59%Limited overlap
00
How the score adds up
- Each lists the other's core category39/55
- Covers Astra by Wati's goals19/25
- Feature description similarity6/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
22
Businesses looking to automate customer support without sacrificing quality can build AI agents trained specifically on their own data with Watermelon
Input: text, documents, web pages · Output: text, apps
Free planAPITeams
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity9/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
23
Customer support teams drowning in tickets might find Hugo worth testing
Input: text, documents · Output: text
Free planFrom $5/mo
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity6/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
24
You can build AI assistants that handle customer conversations across WhatsApp, Instagram, web chat, email, and SMS from one system
Input: text, audio, documents, web pages · Output: text, apps
Free planFrom $29/moAPITeams
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity11/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
25
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity3/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Workflow AutomationAI Agents
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
26
A customer service rep at a mid-sized online furniture store answers the same shipping questions fifty times per day while trying to handle complex returns cases
Input: text, audio · Output: text, audio
Free planFrom $30/moTeams
59%Limited overlap
00
How the score adds up
- Each lists the other's core category39/55
- Covers Astra by Wati's goals19/25
- Feature description similarity7/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
27
BlueTweak doesn't say who built the natural language processing engine powering its chatbot, which matters when you're trusting AI to handle customer conversations that could make or break retention
Input: text · Output: text
Free trialFrom $58.5/moAPITeams
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity4/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
28
Most AI tools won't pull real-time data from your internal docs
Input: text, audio, documents · Output: text, audio
Free planFrom $99/moAPI
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals25/25
- Feature description similarity5/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 2 we tag Astra by Wati for
Customer SupportCall Centers
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
29
Support tickets piling up at your growing SaaS company
Input: text, documents, web pages · Output: apps
Free planFrom $49/moAPI
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity7/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
30
Businesses wanting AI chatbots for customer support can train AssistLoop on their own knowledge base and have it answer customer questions around the clock
Input: text, documents, web pages · Output: apps
Free planFrom $25/moMobile appTeams
59%Limited overlap · same core category as Astra by Wati
00
How the score adds up
- Same core category55/55
- Covers Astra by Wati's goals16/25
- Feature description similarity12/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 2 we tag Astra by Wati for
Customer Support
Also tagged for
Chatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
Can it really replace Astra by Wati? Vote on each alternative — no account needed. Votes gently reorder the list; they never change the match score.
Missing an alternative? Suggest it
Best Astra by Wati alternatives by goal
Every goal has its own ranked list — the match score is recomputed for that job alone.
At a glance: top Astra by Wati alternatives
| Tool | Match | Input | Output | Pricing | Free plan | Rating | Category |
|---|---|---|---|---|---|---|---|
| Fin | 80% | text, audio | text, audio, apps | Free Trial | No | — | AI Customer Service |
| Botpress | 80% | text, documents | apps | Freemium | Yes | — | AI Customer Service |
| Voiceflow | 80% | text, documents | apps | Freemium | Yes | — | AI Customer Service |
| Chatbase | 78% | text, documents, web pages | text, apps | From $40/mo | Yes | — | AI Customer Service |
| GPT Trainer | 76% | text, documents | apps | From $150/mo | Yes | — | AI Customer Service |
| Tidio | 76% | text | text, apps | From $24.17/mo | Yes | — | AI Customer Service |
Frequently asked
What is the best Astra by Wati alternative?
Fin (80% match) is the closest alternative to Astra by Wati: A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS. Botpress (80% match) and Voiceflow (80% match) come next.
Is there a free alternative to Astra by Wati?
Yes. 26 of the 30 ranked alternatives have a free plan or free tier, including Botpress, Voiceflow, Chatbase.
What is the best Astra by Wati alternative for running a call center?
BlandAI ranks first for running a call center at 76% match. See the full list of Astra by Wati alternatives for Call Centers.
How is the match percentage calculated?
It measures how much of Astra by Wati's job a tool can take over: shared core category, how many of the same use cases it covers and how similar its feature set is. Popularity and ratings never change the percentage; they only break ties in the order. Lists are recomputed nightly and reviewed by editors for the most-visited tools.
How this list is ranked
The match score measures how much of Astra by Wati's job each tool can take over: shared core category, how many of the same use cases it covers, and how similar its feature set is. Popularity and ratings do not change the score; they only break ties in the order.
Lists are recomputed nightly from the live catalog and reviewed by our editors for the most-visited tools. Sponsored placements are marked and sit outside the ranking.