SiteGPT builds a customer support chatbot trained on your own content. You give it a URL to scan, upload files or paste raw text, then embed the bot on as many sites as you like, including a marketing site, in-app or a help center. It answers visitors in more than 95 languages around the clock, escalates to a human on request and collects lead details. Plans start at $59 per month for Starter and $129 per month for Growth, each with a 7-day free trial.
Support managers at software and ecommerce companies use it to deflect repetitive tickets, while small teams without a large help desk use it to answer visitors outside working hours. Founders can set it up in three steps without engineering help, and marketers use the lead capture. Agencies can ask about a plan for offering chatbots to clients. Security reviewers will note SOC 2 Type II examination, GDPR certification and HIPAA assessment, and that data is never used to train AI models.
A typical rollout starts by syncing a help center, then adding quick prompts that suggest common questions to visitors. The bot answers from that knowledge, hands complicated chats to a live agent in tools like Zendesk, Crisp or Slack, and logs interested visitors as leads. Each Monday a weekly digest reports volumes, the topics people ask about and the questions the bot could not answer, which tells the team what content to add. Growth adds advanced analytics, an API, rate limiting, up to four team members and an iOS app for answering visitors from a phone.
