AI tools for Customer Support Representatives

Gorgias is an ecommerce customer support platform that combines a helpdesk with an AI Agent in one inbox.

Respond.io is a customer conversation platform that brings chats, calls and emails into one team inbox.

AI customer service for e-commerce

A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours

Eloquens AI is an email agent that handles an inbox end to end.

The free tier gives you 15 emails monthly

The free plan caps you at 100 messages monthly

It's a Chrome extension that sits on top of platforms like Zendesk, Intercom, Gorgias, and Gmail

A customer support team at a Dubai-based e-commerce company handles inquiries from Arabic, Hindi, and English speakers throughout the day

BlueTweak doesn't say who built the natural language processing engine powering its chatbot, which matters when you're trusting AI to handle customer conversations that could make or break retention

A subscription box company gets 300 emails every Monday asking when orders ship

Zight captures what is on a screen and turns it into a video recording, a screenshot, a GIF or an AI-written guide that can be shared through a secure link.

Zendesk AI is the artificial intelligence layer of the Zendesk Resolution Platform, aimed at customer service and support operations.

Front is a customer service platform that brings teams, conversations and AI into one system.

Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.

LiveChat is customer service software built around a live chat widget for websites.

Loom is a screen recorder and async video messaging app.

Dictating notes in Slack and rewriting them before you hit send

Any room becomes quiet for calls

A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS

Train chatbots on your content

DocsBot turns a knowledge base into AI agents that answer questions and take action across business tools.

SiteGPT builds a customer support chatbot trained on your own content.

FastBots is a no-code platform for building AI-powered chatbots trained on your own business data