BlandAI gives you voice AI for phone calls at massive scale—without routing through OpenAI or Anthropic
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AI tools for Call Center Managers
68 tools tagged for call center managers · Customer Support & Success · best fit first, then monthly traffic
PolyAI is an enterprise voice AI company whose Agentic Dialog Platform builds, runs and refines dialog agents for customer conversations.
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Convoso is an outbound sales platform that combines predictive dialing, lead and campaign management and number management in one system.
158
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Kore.ai is an enterprise agentic AI platform that helps large organizations build and run AI agents for customer service and employee support.
32
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Synthflow is an enterprise voice AI platform for automating phone calls with AI agents.
40
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NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.
28
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Regal is a voice AI agent platform that helps businesses build, improve and manage AI agents that speak with customers on the phone.
22
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Build browser extensions with low-code and AI
152
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Traditional chatbots can't pick up your phone and handle customer calls
183
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Signed, verifiable records for recorded calls
165
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Voice agents that handle actual phone conversations
157
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Blobfish AI is a training platform for contact centers that uses voice AI to play the customer.
134
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A customer service manager at an online fashion retailer watches their team handle 500+ daily inquiries about sizing, returns, and order status while cart abandonment sits at 45%
139
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CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.
153
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Autonomous AI voice agents for your customer service – 24/7, multilingual and GDPR
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Voice AI agents pick up incoming calls and immediately start conversing with customers like they're talking to a real support rep
136
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Customer service automation takes a conversational turn with Webex AI Agent, a solution that handles inquiries and fulfills customer intents across voice and digital channels without human interven...
99
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Parloa is an AI agent management platform for enterprise customer experience.
51
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ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.
45
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Agentforce is Salesforce's AI agent platform for building autonomous agents that support customers and employees around the clock.
33
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Amazon Connect is AWS's cloud contact center and customer experience service, now centered on agentic AI.
30
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Talkdesk is a cloud contact center platform that adds AI agents to traditional customer service software.
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Retell AI is a voice agent platform for automating phone calls.
28
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Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.
30
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