AI tools for Call Center Agents

Any room becomes quiet for calls

Sanas is a real-time speech AI platform that clears up spoken communication as it happens.

Blobfish AI is a training platform for contact centers that uses voice AI to play the customer.

Convoso is an outbound sales platform that combines predictive dialing, lead and campaign management and number management in one system.

NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.

Voice agents that handle actual phone conversations

CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.

Real-time AI coach that suggests what to say on calls

Amazon Connect is AWS's cloud contact center and customer experience service, now centered on agentic AI.

Talkdesk is a cloud contact center platform that adds AI agents to traditional customer service software.

Zendesk AI is the artificial intelligence layer of the Zendesk Resolution Platform, aimed at customer service and support operations.

Five9 is a cloud contact center software provider that combines omnichannel customer engagement with AI.

Sales teams drowning in scheduling calls can offload this work to Cal