DocsBot turns a knowledge base into AI agents that answer questions and take action across business tools. Content can come from websites, single URLs, sitemaps, RSS feeds, WordPress, YouTube, documents and Q&A pairs, and the resulting bot can run as a support chatbot, a pre-sales agent, an internal knowledge assistant or a research assistant. A free plan exists for personal use, and paid plans run $49 per month for Personal, $149 for Standard and $499 for Business.
Customer support teams use it to handle routine questions and hand complex ones to people, while sales teams use pre-sales chat to capture and qualify leads. Operations and IT staff can give employees instant answers from internal documentation, and analysts can use the research assistant with web search and Deep Research. Small businesses can start with the Free or Personal plan, and larger organizations can add team users, reporting, PII redaction and unbranded widgets on the Business plan.
A support team might connect its help documents, launch a widget on its site and extend it to Messenger, WhatsApp or Telegram. Agents can use actions to book meetings through Calendly or Cal.com, create escalation tickets, raise Stripe billing actions or deliver leads to a CRM. Skills, APIs, webhooks and remote MCP connections let a bot trigger workflows, and Voice Agents reuse the same knowledge for spoken conversations. Zapier automations and a Slack integration connect it to existing processes, while analytics show which questions customers ask most.
