Gorgias is an ecommerce customer support platform that combines a helpdesk with an AI Agent in one inbox.
AI tools for customer support
125 tools that do customer support · best fit first, then monthly traffic · part of 3,707 live tools
Respond.io is a customer conversation platform that brings chats, calls and emails into one team inbox.
A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
AI customer service for e-commerce
Train chatbots on your content
DocsBot turns a knowledge base into AI agents that answer questions and take action across business tools.
Design conversations visually
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
PolyAI is an enterprise voice AI company whose Agentic Dialog Platform builds, runs and refines dialog agents for customer conversations.
SiteGPT builds a customer support chatbot trained on your own content.
Kore.ai is an enterprise agentic AI platform that helps large organizations build and run AI agents for customer service and employee support.
Rasa is an agent platform for product teams building customer-facing AI.
FastBots is a no-code platform for building AI-powered chatbots trained on your own business data
AI agents for sales, support, and marketing automation.
Chatbots that convert visitors
NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.
Repetitive questions drowning your support team
Businesses looking to automate customer support without sacrificing quality can build AI agents trained specifically on their own data with Watermelon
You can build AI assistants that handle customer conversations across WhatsApp, Instagram, web chat, email, and SMS from one system
Mava is a customer support platform built for teams that talk to their users in community channels as much as in email.
A customer service rep at a mid-sized online furniture store answers the same shipping questions fifty times per day while trying to handle complex returns cases
Build AI agents that actually talk to customers without writing code
ChatNode builds AI customer service agents that handle support queries and execute actions through API calls