Botsonic is a no-code builder for AI chatbots that learn from your own content. You upload PDFs, Word files and spreadsheets, add your website or sitemap, or sync from Google Drive, Confluence and Notion, then embed the resulting agent on your site in about five minutes. It can also reach customers on WhatsApp, Messenger, Telegram and SMS, with handoff to live agents for complex questions. Paid plans start at $19 per month for Starter, $49 for Professional and $299 for Advanced, billed monthly, with annual billing lowering each price and a 7-day free trial on every plan.
Customer support leads use it to resolve common questions around the clock, with the vendor citing about 70% of inquiries handled automatically. Ecommerce and sales teams deploy conversational commerce assistants that recommend products and capture leads. HR and internal operations teams set up employee assistants for time-off, benefits and onboarding questions. Small businesses without developers fit the Starter tier, while larger organizations needing SSO, advanced analytics and Salesforce or Zendesk handoff move to Enterprise.
Typical examples listed include a campus assistant for education, an AI property assistant for real estate, a health advisor for healthcare, a shopping assistant for retail, a concierge for hospitality and an interactive planner for travel. Teams train a bot on their help center, connect Zapier or Slack to automate follow-up, and monitor conversations to track resolution rates and customer satisfaction. Multilingual support in more than 50 languages lets one chatbot serve global customers, and custom branding, tone and colors keep the widget aligned with the company's look.
