LiveChat vs Decagon vs Featurebase vs Devplan

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
LiveChat
vs
Competitor 1
Decagon
Competitor 2
Featurebase
Competitor 3
Devplan
Compare
4 tools · best value per row highlighted
Your tool LiveChat
livechat.com
LiveChat is customer service software built around a live chat widget for websites.
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Competitor Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
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Competitor Featurebase
featurebase.app
Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.
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Competitor Devplan
devplan.com
Product development often stalls between the initial spark of an idea and the structured execution needed to build it
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Traffic estimated monthly website traffic
Monthly visits
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—
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5Kvisits/mo
MoM change
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—
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▼ 20.2%
6-month growth
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+131.4%
Global rank web
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#3,650,414
Avg. last 3 months
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5.1K
Bounce rate lower is better
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43%
Pages / visit
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1.8
Visit duration
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12s
Traffic sources
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LiveChatDecagonFeaturebaseDevplan
03K6K9K12KDevplan · 2.2KDevplan · 12KDevplan · 2.2KDevplan · 3.8KDevplan · 6.3KDevplan · 5K1K10K100KDevplan · 2.2KDevplan · 12KDevplan · 2.2KDevplan · 3.8KDevplan · 6.3KDevplan · 5KFeb '26MarAprMayJunJul
Pricing
Model
Free Trial
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Freemium
Freemium
Starting price
$19per month
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$29per month · free tier available
$100per month · free tier available
Free tier
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Free trial
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API access
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Plans
Starter $19/moTeam $49/moBusiness $79/moEnterprise Custom
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Free FreeGrowth $29/moProfessional $59/moEnterprise $99/mo
Free FreeTeam $100/moEnterprise Custom
Capabilities input → output
Input
Text
AudioText
Text
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Output
Text
AudioText
Text
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Skill level
Intermediate
Intermediate
Beginner-friendly
Intermediate
Categories
Business & MarketingAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Customer Service
Business & MarketingDevelopment & CodeProductivity & OfficeAI Coding Assistant+2 more
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
12
10
12
8
Customer support
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Customer support automation
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Agents
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Chatbots
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Customer feedback analysis
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Product management
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Product management assistant
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Project specifications
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User feedback
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Call center automation
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Changelogs
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Customer analysis
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Customer engagement
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Customer support chatbot
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Feedback widgets
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Product roadmaps
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Project planning
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Shopify customer support
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User feedback analysis
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Voice agents
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Agent creation
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Agile product management
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Call agents
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Customer profiling
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Customer support on Slack
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Jira tickets
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Product development
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Project management
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Sales chatbots
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Summarizing
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
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▲ 1
Saves
0
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Reviews
0
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Prompts
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Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.