Freshdesk vs Suppa

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Freshdesk
vs
Competitor 1
Suppa
Competitor 2
Competitor 3
Compare
2 tools · best value per row highlighted
Your tool Freshdesk
freshworks.com
Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.
Competitor Suppa
suppa.ai
Support teams buried in repetitive questions need automation without keeping a developer on standby
Traffic estimated monthly website traffic
Monthly visits
—
1.8Kvisits/mo
MoM change
—
▲ 1,085.8%
6-month growth
—
—
Global rank web
—
—
Avg. last 3 months
—
634
Bounce rate lower is better
—
45%
Pages / visit
—
1.0
Visit duration
—
—
Traffic sources
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● Search 41% · ● Direct 39%
FreshdeskSuppa
04388771.3K1.8KSuppa · 552Suppa · 1.7KSuppa · 535Suppa · 148Suppa · 1.8K1001K10KSuppa · 552Suppa · 1.7KSuppa · 535Suppa · 148Suppa · 1.8KNov '25DecJan '26MarAug
Pricing
Model
Paid
Free Trial
Starting price
$19per month
$27per month
Free tier
–
–
Free trial
API access
Plans
Growth $19/moPro $55/moEnterprise $89/mo
Starter $27/moPro $57/moBusiness $137/mo
Capabilities input → output
Input
Text
Text
Output
Text
Apps
Skill level
Intermediate
Intermediate
Categories
Tasks what each tool can do · 1 shared · core   partial
Tasks covered
5
5
Customer support
Chatbots
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Chatbot building
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Chatbot integration
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Customer service emails
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Customer support automation
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Customer support chatbot
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Customer experience
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Customer service optimization
–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
Saves
0
0
Reviews
0
0
Prompts
0
0
Verified listing
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–

Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.