Freshdesk vs Suppa vs Zendesk AI

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Freshdesk
vs
Competitor 1
Suppa
Competitor 2
Zendesk AI
Competitor 3
Suggested competitors for Freshdesk: Zendesk AI Agents93% Front91% Gorgias89% Help Scout87% Yellow87% Featurebase87% Ada87% Fin87%
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3 tools · best value per row highlighted
Your tool Freshdesk
freshworks.com
Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.
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Competitor Suppa
suppa.ai
Support teams buried in repetitive questions need automation without keeping a developer on standby
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Competitor Zendesk AI
zendesk.com
Zendesk AI is the artificial intelligence layer of the Zendesk Resolution Platform, aimed at customer service and support operations.
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
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1.8Kvisits/mo
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MoM change
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▲ 1,085.8%
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6-month growth
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—
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Global rank web
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—
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Avg. last 3 months
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634
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Bounce rate lower is better
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45%
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Pages / visit
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1.0
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Visit duration
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—
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Traffic sources
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● Search 41% · ● Direct 39%
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FreshdeskSuppaZendesk AI
04388771.3K1.8KSuppa · 552Suppa · 1.7KSuppa · 535Suppa · 148Suppa · 1.8K1001K10KSuppa · 552Suppa · 1.7KSuppa · 535Suppa · 148Suppa · 1.8KNov '25DecJan '26MarAug
Pricing
Model
Paid
Free Trial
Free Trial
Starting price
$19per month
$27per month
€19per month
Free tier
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–
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Free trial
API access
Plans
Growth $19/moPro $55/moEnterprise $89/mo
Starter $27/moPro $57/moBusiness $137/mo
Support Team €19/moSuite Team €55/moSuite Professional €115/moSuite Enterprise + Copilot Custom
Capabilities input → output
Input
Text
Text
AudioText
Output
Text
Apps
AudioText
Skill level
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingAI Customer Service
Business & MarketingChatbots & CompanionsAI ChatbotAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 1 shared · core   partial
Tasks covered
6
8
7
Customer support
Customer support automation
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Agents
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Customer experience
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Chatbots
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Call center automation
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Chatbot building
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Chatbot integration
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Customer service emails
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Customer support chatbot
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No-code
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On WhatsApp telegram
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Customer service optimization
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Knowledge bases
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–
Sales chatbots
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Workflows
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–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
Saves
0
0
0
Reviews
0
0
0
Prompts
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.