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Suppa

Support teams buried in repetitive questions need automation without keeping a developer on standby

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Support teams buried in repetitive questions need automation without keeping a developer on standby. Suppa builds chatbots that go beyond canned responses—they actually do things. API actions connect to your existing systems. Multiple data sources feed into one bot that handles support queries and sales conversations.

Integration setup? Important. Suppa hooks into Zapier for workflow automation. Deploy the same bot across WhatsApp, Telegram, and Instagram—or embed it on your website. Mobile apps get native SDKs (iOS and Android both). A marketing manager could spin up a lead qualifier for Instagram DMs. It feeds directly into their CRM. No code required.

Three building modes exist. Total AI Control hands everything to the model. Build Your Way provides a visual canvas—map conversation flows with conditional branching. Guide with AI sits between the two. The flow builder collects user input. It stores variables. It calls external APIs. It pulls from your knowledgebase when the bot needs specific information.

Plans start at $27/mo—one chatbot with 1000 monthly sessions. Pretty restrictive if you're testing across channels. Pro tier costs $57/mo (three bots, 3000 sessions). Business level runs $137/mo for ten chatbots and 10000 sessions.

Model options vary by tier. Lower plans run GPT-4o Mini or Claude 3 Haiku. Higher tiers unlock GPT-4o and Claude 3.5 Sonnet. Weekly autotraining keeps your bot current with new data. No manual updates needed.

Frequently asked

7 questions
How much does Suppa cost?
Suppa starts at $27/mo for the Starter plan (1 chatbot, 1000 monthly sessions), $57/mo for Pro (3 chatbots, 3000 sessions), and $137/mo for Business (10 chatbots, 10000 sessions). They offer a 14-day free trial so you can test it out before committing.
Can I use Suppa on WhatsApp and Instagram?
Yes, you can deploy the same chatbot across WhatsApp, Instagram, Telegram, and your website. There are also native SDKs for iOS and Android if you want to embed it in mobile apps. Zapier integration lets you connect to tons of other platforms too.
Do I need coding skills to build a Suppa chatbot?
Nope, it's no-code. You get three building modes—Total AI Control lets the AI handle everything, Build Your Way gives you a visual canvas to map flows yourself, or Guide with AI sits somewhere in between. Pick whatever matches your comfort level.
What's the chat session limit on Suppa plans?
Starter gives you 1000 chat sessions per month, Pro bumps it to 3000, and Business gets 10000. If you're testing across multiple channels or have decent traffic, you'll want to factor that in when choosing a plan.
Can Suppa chatbots connect to my CRM or other tools?
Yeah, that's where the API actions come in. Your bot can call external APIs to push data into your CRM, trigger workflows, or pull information from other systems. It's not just answering questions—it actually does stuff across your tech stack.
Can I use Suppa to qualify leads automatically?
Absolutely. You could set up a bot on Instagram DMs or your website that asks qualifying questions, collects contact info, and feeds it straight into your CRM through API actions. The conversational flow builder lets you add conditional logic so it routes leads based on their answers.
Does Suppa support GPT-4 or other AI models?
It depends on your plan. Lower tiers use GPT-4o Mini or Claude 3 Haiku, while higher plans unlock GPT-4o and Claude 3.5 Sonnet. Weekly autotraining keeps your bot updated with new data automatically.

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