Support teams buried in repetitive questions need automation without keeping a developer on standby. Suppa builds chatbots that go beyond canned responses—they actually do things. API actions connect to your existing systems. Multiple data sources feed into one bot that handles support queries and sales conversations.
Integration setup? Important. Suppa hooks into Zapier for workflow automation. Deploy the same bot across WhatsApp, Telegram, and Instagram—or embed it on your website. Mobile apps get native SDKs (iOS and Android both). A marketing manager could spin up a lead qualifier for Instagram DMs. It feeds directly into their CRM. No code required.
Three building modes exist. Total AI Control hands everything to the model. Build Your Way provides a visual canvas—map conversation flows with conditional branching. Guide with AI sits between the two. The flow builder collects user input. It stores variables. It calls external APIs. It pulls from your knowledgebase when the bot needs specific information.
Plans start at $27/mo—one chatbot with 1000 monthly sessions. Pretty restrictive if you're testing across channels. Pro tier costs $57/mo (three bots, 3000 sessions). Business level runs $137/mo for ten chatbots and 10000 sessions.
Model options vary by tier. Lower plans run GPT-4o Mini or Claude 3 Haiku. Higher tiers unlock GPT-4o and Claude 3.5 Sonnet. Weekly autotraining keeps your bot current with new data. No manual updates needed.