Freshdesk vs Devplan vs Canny vs Gorgias

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Freshdesk
vs
Competitor 1
Devplan
Competitor 2
Canny
Competitor 3
Gorgias
Compare
4 tools · best value per row highlighted
Your tool Freshdesk
freshworks.com
Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.
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Competitor Devplan
devplan.com
Product development often stalls between the initial spark of an idea and the structured execution needed to build it
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Competitor Canny
canny.io
A product manager at a SaaS company spends three hours every week sorting through Zendesk tickets, Intercom messages, and scattered email threads trying to figure out which feature requests keep co...
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Competitor Gorgias
gorgias.com
Gorgias is an ecommerce customer support platform that combines a helpdesk with an AI Agent in one inbox.
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Traffic estimated monthly website traffic
Monthly visits
—
5Kvisits/mo
468.4Kvisits/mo
—
MoM change
—
▼ 20.2%
▼ 8.5%
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6-month growth
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+131.4%
-11.9%
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Global rank web
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#3,650,414
#101,220
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Avg. last 3 months
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5.1K
495.2K
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Bounce rate lower is better
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43%
48%
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Pages / visit
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1.8
2.4
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Visit duration
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12s
47s
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Traffic sources
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● Direct 79% · ● Referral 18%
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FreshdeskDevplanCannyGorgias
0157.7K315.4K473.1K630.8KDevplan · 2.2KDevplan · 12KDevplan · 2.2KDevplan · 3.8KDevplan · 6.3KDevplan · 5KCanny · 602.7KCanny · 630.8KCanny · 556.3KCanny · 531.7KCanny · 528.6KCanny · 511.6KCanny · 505.6KCanny · 511.7KCanny · 468.4K1K10K100K1MDevplan · 2.2KDevplan · 12KDevplan · 2.2KDevplan · 3.8KDevplan · 6.3KDevplan · 5KCanny · 602.7KCanny · 630.8KCanny · 556.3KCanny · 531.7KCanny · 528.6KCanny · 511.6KCanny · 505.6KCanny · 511.7KCanny · 468.4KDec '25Jan '26FebMarAprMayJunJulAug
Pricing
Model
Paid
Freemium
Freemium
Paid
Starting price
$19per month
$100per month · free tier available
$19per month · free tier available
$10per month
Free tier
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Free trial
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API access
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Plans
Growth $19/moPro $55/moEnterprise $89/mo
Free FreeTeam $100/moEnterprise Custom
Free FreeCore $19/moPro $79/moBusiness Custom
Starter $10/moBasic $50/moPro $300/moAdvanced $750/mo+1 more
Capabilities input → output
Input
Text
—
Text
Text
Output
Text
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DataText
Text
Skill level
Intermediate
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingAI Customer Service
Business & MarketingDevelopment & CodeProductivity & OfficeAI Coding Assistant+2 more
Business & MarketingAI Product Manager
Business & MarketingAI Customer Service
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
6
8
6
8
Customer support
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Product management
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Product management assistant
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Agents
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Customer support automation
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Customer service emails
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Customer feedback analysis
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Project specifications
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Shopify customer support
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Product management insights
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Product roadmaps
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Project planning
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Shopify
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Agile product management
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Customer experience
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Customer service optimization
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Jira tickets
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Product development
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Product discovery
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Project management
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Shopify recommendations
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WhatsApp customer engagement
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 1
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.