Decagon vs Featurebase vs Canny vs Astra by Wati

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Decagon
vs
Competitor 1
Featurebase
Competitor 2
Canny
Competitor 3
Astra by Wati
Compare
4 tools · best value per row highlighted
Your tool Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
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Competitor Featurebase
featurebase.app
Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.
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Competitor Canny
canny.io
A product manager at a SaaS company spends three hours every week sorting through Zendesk tickets, Intercom messages, and scattered email threads trying to figure out which feature requests keep co...
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Competitor Astra by Wati
wati.io
Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.
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Traffic estimated monthly website traffic
Monthly visits
—
—
468.4Kvisits/mo
1.6Mvisits/mo
MoM change
—
—
▼ 8.5%
▼ 6.4%
6-month growth
—
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-11.9%
+19.7%
Global rank web
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—
#101,220
#28,118
Avg. last 3 months
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—
495.2K
1.7M
Bounce rate lower is better
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—
48%
36%
Pages / visit
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—
2.4
6.5
Visit duration
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—
47s
9m 50s
Traffic sources
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● Direct 79% · ● Referral 18%
● Direct 91% · ● Referral 5%
DecagonFeaturebaseCannyAstra by Wati
0442.2K884.5K1.3M1.8MCanny · 602.7KCanny · 630.8KCanny · 556.3KCanny · 531.7KCanny · 528.6KCanny · 511.6KCanny · 505.6KCanny · 511.7KCanny · 468.4KAstra by Wati · 1.8MAstra by Wati · 1.4MAstra by Wati · 1.6MAstra by Wati · 1.6MAstra by Wati · 1.7MAstra by Wati · 1.7MAstra by Wati · 1.6M100K1M10MCanny · 602.7KCanny · 630.8KCanny · 556.3KCanny · 531.7KCanny · 528.6KCanny · 511.6KCanny · 505.6KCanny · 511.7KCanny · 468.4KAstra by Wati · 1.8MAstra by Wati · 1.4MAstra by Wati · 1.6MAstra by Wati · 1.6MAstra by Wati · 1.7MAstra by Wati · 1.7MAstra by Wati · 1.6MDec '25Jan '26FebMarAprMayJunJulAug
Pricing
Model
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Freemium
Freemium
Freemium
Starting price
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$29per month · free tier available
$19per month · free tier available
$79per month · free tier available
Free tier
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Free trial
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–
API access
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Plans
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Free FreeGrowth $29/moProfessional $59/moEnterprise $99/mo
Free FreeCore $19/moPro $79/moBusiness Custom
Free FreePro $79/moBusiness $319/moEnterprise Custom
Capabilities input → output
Input
AudioText
Text
Text
AudioDocumentsText
Output
AudioText
Text
DataText
Apps
Skill level
Intermediate
Beginner-friendly
Intermediate
Intermediate
Categories
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Customer Service
Business & MarketingAI Product Manager
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
10
12
6
8
Customer support
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Customer support automation
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Agents
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Customer feedback analysis
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Chatbots
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Product roadmaps
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Call agents
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Product management
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User feedback
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Call center automation
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Changelogs
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Customer analysis
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Feedback widgets
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Product management assistant
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Product management insights
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User feedback analysis
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Voice agents
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–
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Voice cloning
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WhatsApp customer engagement
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Agent creation
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Customer support on Slack
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Product discovery
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Sales
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Support
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–
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Workflows
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–
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
▲ 1
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.