Best Botpress Alternatives in 2026
30 AI tools that can replace Botpress, ranked by how much of what Botpress does they cover. The percentage is a match score, not a popularity score.
Replacing: Botpress — Build AI chatbots for businessInput: text, documents · Output: apps
1
Builders can add conversational chat or voice agents, give them autonomous capabilities such as planning and escalating work items, and connect them to business data through more than 1,500 pre-bui...
Microsoft's builder for chat and voice agents with planning abilities; ties into Entra ID, free trial
Input: text, documents, data · Output: apps
Free trialFrom $18/moTeams
82%Strong alternative
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
AI AgentsChatbots
Also tagged for
No-Code BuildingWorkflow Automation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
2
Design conversations visually
Design conversation flows visually; API access and a free tier
Input: text, documents · Output: apps
Free planAPI
80%Strong alternative · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 3 of the 3 we tag Botpress for
Customer SupportAI AgentsChatbots
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
3
Ada provides agentic customer experience software: AI customer service agents that resolve inquiries, take actions and keep improving.
Agentic customer service software where AI agents resolve inquiries and take action; has an API
Input: text, audio · Output: text, audio
APITeams
80%Strong alternative · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
4
Rasa is an agent platform for product teams building customer-facing AI.
Agent platform for product teams building customer-facing AI; free tier and API
Input: text, code · Output: apps
Free planAPITeams
80%Strong alternative
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 3 of the 3 we tag Botpress for
Customer SupportAI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
5
A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
Support-ticket automation that plugs into Zendesk, Salesforce and HubSpot; free trial
Input: text, audio · Output: text, audio, apps
Free trialTeams
80%Strong alternative · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
6
Chatbots that convert visitors
Conversion-minded chatbots meant to turn visitors into leads; free tier
Input: text · Output: apps
Free planFrom $499/mo
74%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
7
NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.
Enterprise conversational AI from NiCE, connecting to Genesys, Avaya and AWS contact centers
Input: text, audio · Output: text, audio, apps
Teams
74%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
8
Support tickets piling up at your growing SaaS company
Aimed at growing SaaS teams with piling support tickets; API, from $49
Input: text, documents, web pages · Output: apps
Free planFrom $49/moAPI
72%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
9
Repetitive questions drowning your support team
Answers repetitive support questions for your team; free tier and trial
Input: text, documents, web pages · Output: apps
Free planFrom $124/mo
72%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
10
ChatNode builds AI customer service agents that handle support queries and execute actions through API calls
Support agents that take actions through API calls; Stripe, Slack and Calendly connected
Input: text, documents, web pages · Output: apps
Free trialFrom $35/moAPITeams
72%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 3 of the 3 we tag Botpress for
Customer SupportAI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
11
Google's conversational AI
Google's conversational AI platform with a free tier and API
Input: text, audio · Output: apps
Free planAPI
72%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
12
Kore.ai is an enterprise agentic AI platform that helps large organizations build and run AI agents for customer service and employee support.
Enterprise agentic platform for large organizations running AI agents
Input: text, audio · Output: apps
72%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportAI Agents
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
13
Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.
Enterprise platform for AI agents serving both customers and employees; API available
Input: text, documents · Output: apps
Free planAPITeams
72%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 3 of the 3 we tag Botpress for
Customer SupportAI AgentsChatbots
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
14
Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.
Support and lead-qualification agents; Calendly and CRM connections
Input: text, audio, documents · Output: apps
Free planFrom $79/mo
70%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
15
Zendesk AI Agents is a customer service product that resolves support requests autonomously across messaging, email and voice.
Zendesk's own autonomous support agents, resolving requests across messaging channels
Input: text, audio · Output: text, audio
Free trialFrom $19/moTeams
62%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
16
Train chatbots on your content
Trains a chatbot on your own content, with an API
Input: text, documents, web pages · Output: text, apps
Free planFrom $40/moAPI
61%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Sales
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
17
Build AI agents that actually talk to customers without writing code
No-code AI agents for customer conversations, with CRM and webhook links; from $150
Input: text, documents · Output: apps
Free planFrom $150/moAPITeams
61%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 3 of the 3 we tag Botpress for
Customer SupportAI AgentsChatbots
Also tagged for
Call CentersLead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
18
AI customer service for e-commerce
E-commerce-oriented customer service with chatbot and sales tools; free tier
Input: text · Output: text, apps
Free planFrom $24.17/mo
61%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Sales
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
19
Agentforce is Salesforce's AI agent platform for building autonomous agents that support customers and employees around the clock.
Salesforce's agent platform for autonomous support, tied into the Salesforce ecosystem and Slack
Input: text, audio · Output: apps
Free plan
61%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportAI Agents
Also tagged for
Call CentersSales
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
20
Amazon Lex is a managed AWS service for adding conversational interfaces to applications through voice and text.
Managed AWS service for adding voice and text interfaces to apps; pairs with Amazon Connect
Input: text, audio · Output: apps
API
61%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Voice AssistantsCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
21
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
Support-focused AI agents covering chat, voice and email conversations from one place
Input: text, audio · Output: text, audio
Teams
61%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Also tagged for
Call Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
22
Conversational landing pages
Conversational landing pages and chatbots for lead capture; API, from $32
Input: text · Output: apps
Free planFrom $32/moAPI
61%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
23
CustomGPT.ai is a no-code builder that turns a company's own content into a business AI agent.
No-code builder that turns your company's content into a business agent; from $89
Input: documents, web pages · Output: text, apps
Free trialFrom $89/moAPITeams
61%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
File ManagementKnowledge Management
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
24
Botsonic is a no-code builder for AI chatbots that learn from your own content.
Chatbot maker for non-coders that learns from your own content; free trial, from $19
Input: text, documents, web pages · Output: apps
Free trialFrom $16/moAPITeams
61%Partial replacement — covers the main need with gaps
00
How the score adds up
Score set by our editors after reviewing both products; the overlap below is what they weighed.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
25
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Input: text · Output: text
Free planFrom $25/moMobile appTeams
60%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
- Same core category55/55
- Covers Botpress's goals11/25
- Feature description similarity11/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
26
FastBots is a no-code platform for building AI-powered chatbots trained on your own business data
Input: documents, data, web pages · Output: apps
Free planFrom $33/mo
60%Partial replacement — covers the main need with gaps
00
How the score adds up
- Each lists the other's core category39/55
- Covers Botpress's goals14/25
- Feature description similarity8/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportChatbots
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
27
Businesses looking to automate customer support without sacrificing quality can build AI agents trained specifically on their own data with Watermelon
Input: text, documents, web pages · Output: text, apps
Free planAPITeams
60%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
- Same core category55/55
- Covers Botpress's goals11/25
- Feature description similarity11/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
28
Customer support teams drowning in tickets might find Hugo worth testing
Input: text, documents · Output: text
Free planFrom $5/mo
60%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
- Same core category55/55
- Covers Botpress's goals11/25
- Feature description similarity9/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
29
You can build AI assistants that handle customer conversations across WhatsApp, Instagram, web chat, email, and SMS from one system
Input: text, audio, documents, web pages · Output: text, apps
Free planFrom $29/moAPITeams
60%Partial replacement — covers the main need with gaps · same core category as Botpress
00
How the score adds up
- Same core category55/55
- Covers Botpress's goals11/25
- Feature description similarity12/20
Capped below the editor-ranked picks above it.
Shared goals 1 of the 3 we tag Botpress for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
30
Enterprise sales teams can't manually handle thousands of customer interactions across multiple channels
Input: text, audio, data · Output: text, audio, apps
Free planFrom $3.65/mo
60%Partial replacement — covers the main need with gaps
00
How the score adds up
- Each lists the other's core category39/55
- Covers Botpress's goals14/25
- Feature description similarity10/20
Capped below the editor-ranked picks above it.
Shared goals 2 of the 3 we tag Botpress for
Customer SupportAI Agents
Also tagged for
Voice AssistantsWorkflow Automation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
Can it really replace Botpress? Vote on each alternative — no account needed. Votes gently reorder the list; they never change the match score.
Missing an alternative? Suggest it
Best Botpress alternatives by goal
Every goal has its own ranked list — the match score is recomputed for that job alone.
At a glance: top Botpress alternatives
| Tool | Match | Input | Output | Pricing | Free plan | Rating | Category |
|---|---|---|---|---|---|---|---|
| Microsoft Copilot Studio | 82% | text, documents, data | apps | From $18/mo | No | — | AI Agent |
| Voiceflow | 80% | text, documents | apps | Freemium | Yes | — | AI Customer Service |
| Ada | 80% | text, audio | text, audio | — | No | — | AI Customer Service |
| Rasa | 80% | text, code | apps | Freemium | Yes | — | AI Agent |
| Fin | 80% | text, audio | text, audio, apps | Free Trial | No | — | AI Customer Service |
| Tars | 74% | text | apps | From $499/mo | Yes | — | AI Customer Service |
Frequently asked
What is the best Botpress alternative?
Microsoft Copilot Studio (82% match) is the closest alternative to Botpress: Builders can add conversational chat or voice agents, give them autonomous capabilities such as planning and escalating work items, and connect them to business data through more than 1,500 pre-bui. Voiceflow (80% match) and Ada (80% match) come next.
Is there a free alternative to Botpress?
Yes. 19 of the 30 ranked alternatives have a free plan or free tier, including Voiceflow, Rasa, Tars.
What is the best Botpress alternative for automating tasks with agents?
Voiceflow ranks first for automating tasks with agents at 84% match. See the full list of Botpress alternatives for AI Agents.
What is the best Botpress alternative for chatting with a chatbot?
Dialogflow ranks first for chatting with a chatbot at 84% match. See the full list of Botpress alternatives for Chatbots.
What is the best Botpress alternative for handling customer support?
Voiceflow ranks first for handling customer support at 88% match. See the full list of Botpress alternatives for Customer Support.
How is the match percentage calculated?
It measures how much of Botpress's job a tool can take over: shared core category, how many of the same use cases it covers and how similar its feature set is. Popularity and ratings never change the percentage; they only break ties in the order. Lists are recomputed nightly and reviewed by editors for the most-visited tools.
How this list is ranked
The match score measures how much of Botpress's job each tool can take over: shared core category, how many of the same use cases it covers, and how similar its feature set is. Popularity and ratings do not change the score; they only break ties in the order.
Lists are recomputed nightly from the live catalog and reviewed by our editors for the most-visited tools. Sponsored placements are marked and sit outside the ranking.