Freshdesk vs Featurebase vs Linear vs Devplan
Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.
Your tool
Freshdesk
vs
Freshdesk
Competitor 1
Featurebase
Featurebase
Competitor 2
Linear
Linear
Competitor 3
Devplan
DevplanCompare
4 tools · best value per row highlighted
Your tool
Freshdesk
Freshdesk
freshworks.com
Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.
Competitor
Featurebase
Featurebase
featurebase.app
Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.
Competitor
Devplan
Devplan
devplan.com
Product development often stalls between the initial spark of an idea and the structured execution needed to build it
Traffic estimated monthly website traffic
Monthly visits
—
—
9.4Mvisits/mo
5Kvisits/mo
MoM change
—
—
▲ 9.3%
▼ 20.2%
6-month growth
—
—
+59.0%
+131.4%
Global rank web
—
—
#5,797
#3,650,414
Avg. last 3 months
—
—
8.6M
5.1K
Bounce rate lower is better
—
—
32%
43%
Pages / visit
—
—
6.5
1.8
Visit duration
—
—
7m 26s
12s
Traffic sources
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—
● Direct 92% · ● Referral 5%
—
FreshdeskFeaturebaseLinearDevplan
Pricing
Model
Paid
Freemium
Freemium
Freemium
Starting price
$19per month
$29per month · free tier available
$10per month · free tier available
$100per month · free tier available
Free tier
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Free trial
–
–
–
API access
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–
–
Plans
Growth $19/moPro $55/moEnterprise $89/mo
Free FreeGrowth $29/moProfessional $59/moEnterprise $99/mo
Free FreeBasic $10/moBusiness $16/moEnterprise Custom
Free FreeTeam $100/moEnterprise Custom
Capabilities input → output
Input
Text
Text
Text
—
Output
Text
Text
CodeText
—
Skill level
Intermediate
Beginner-friendly
Intermediate
Intermediate
Categories
Tasks what each tool can do · 0 shared · core partial
Tasks covered
6
12
5
8
Customer support
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–
Customer support automation
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Product roadmaps
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Project management
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Project planning
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Agents
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–
Product management
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–
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Product management assistant
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–
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Project specifications
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–
–
User feedback
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–
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Changelogs
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–
–
Customer feedback analysis
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–
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Customer service emails
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–
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Feedback widgets
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–
–
Task management
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–
–
User feedback analysis
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–
–
Agile product management
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–
–
Customer experience
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–
–
Customer service optimization
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–
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Customer support on Slack
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–
–
Jira tickets
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–
–
Product development
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–
–
Productivity
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–
–
Support
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–
–
Workflows
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–
–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
▲ 1
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
–
–
–
–
Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.