Freshdesk vs Devplan vs Decagon

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Freshdesk
vs
Competitor 1
Devplan
Competitor 2
Decagon
Competitor 3
Suggested competitors for Freshdesk: Front93% Zendesk AI Agents92% Zendesk AI90% Help Scout89% Gorgias87% Fin86% Featurebase86% Ada86%
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3 tools · best value per row highlighted
Your tool Freshdesk
freshworks.com
Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.
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Competitor Devplan
devplan.com
Product development often stalls between the initial spark of an idea and the structured execution needed to build it
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Competitor Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
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5Kvisits/mo
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MoM change
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▼ 20.2%
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6-month growth
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+131.4%
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Global rank web
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#3,650,414
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Avg. last 3 months
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5.1K
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Bounce rate lower is better
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43%
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Pages / visit
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1.8
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Visit duration
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12s
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Traffic sources
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FreshdeskDevplanDecagon
03K6K9K12KDevplan · 2.2KDevplan · 12KDevplan · 2.2KDevplan · 3.8KDevplan · 6.3KDevplan · 5K1K10K100KDevplan · 2.2KDevplan · 12KDevplan · 2.2KDevplan · 3.8KDevplan · 6.3KDevplan · 5KFeb '26MarAprMayJunJul
Pricing
Model
Paid
Freemium
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Starting price
$19per month
$100per month · free tier available
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Free tier
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Free trial
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API access
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Plans
Growth $19/moPro $55/moEnterprise $89/mo
Free FreeTeam $100/moEnterprise Custom
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Capabilities input → output
Input
Text
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AudioText
Output
Text
—
AudioText
Skill level
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingAI Customer Service
Business & MarketingDevelopment & CodeProductivity & OfficeAI Coding Assistant+2 more
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
5
7
6
Customer support
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Customer support automation
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Product management
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Product management assistant
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Call center automation
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Customer analysis
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Customer service emails
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Project planning
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Agile product management
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Call agents
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Customer experience
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Customer feedback analysis
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Customer service optimization
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Jira tickets
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Product development
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Project management
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 1
▲ 0
Saves
0
0
0
Reviews
0
0
0
Prompts
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.