Five9 vs Talkdesk vs Goodcall vs PolyAI

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Five9
vs
Competitor 1
Talkdesk
Competitor 2
Goodcall
Competitor 3
PolyAI
Compare
4 tools · best value per row highlighted
Your tool Five9
five9.com
Five9 is a cloud contact center software provider that combines omnichannel customer engagement with AI.
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Competitor Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that adds AI agents to traditional customer service software.
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Competitor Goodcall
goodcall.com
Goodcall is a voice AI service that answers business phone calls with a custom AI agent.
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Competitor PolyAI
poly.ai
PolyAI is an enterprise voice AI company whose Agentic Dialog Platform builds, runs and refines dialog agents for customer conversations.
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Traffic estimated monthly website traffic
Monthly visits
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MoM change
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6-month growth
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Global rank web
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Avg. last 3 months
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Bounce rate lower is better
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Pages / visit
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Visit duration
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Traffic sources
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Pricing
Model
Paid
Paid
Paid
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Starting price
$119per month
$85per month
$66per month
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Free tier
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Free trial
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API access
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Plans
Digital $119/moCore $159/moPlusPro+1 more
Digital Essentials $85/moVoice Essentials $105/moElite $165/moIndustry Experience Clouds $225/mo
Starter $66/moGrowth $108/moScale $208/moEnterprise Custom
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Capabilities input → output
Input
AudioText
AudioText
AudioWeb pages
AudioText
Output
AudioText
AudioText
AudioData
AppsAudio
Skill level
Intermediate
Intermediate
Intermediate
Advanced
Categories
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 4 shared · core   partial
Tasks covered
8
7
14
9
Call center automation
Customer support
Call agents
Customer support automation
Calls
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Customer calls
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Call answering
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Voice agents
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Customer service optimization
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Agent creation
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Appointments
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Call summaries
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Customer leads
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Receptionist
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Call analysis
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Caller identification
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Chatbots
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Lead generation
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Transcription
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
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Saves
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Reviews
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Prompts
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Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.