Featurebase vs LiveChat vs Decagon

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Featurebase
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Competitor 1
LiveChat
Competitor 2
Decagon
Competitor 3
Suggested competitors for Featurebase: Front84% Mava84% Gorgias82% Freshdesk82% Zendesk AI Agents81% Zendesk AI81% Respond.io79% Help Scout79%
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3 tools · best value per row highlighted
Your tool Featurebase
featurebase.app
Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.
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Competitor LiveChat
livechat.com
LiveChat is customer service software built around a live chat widget for websites.
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Competitor Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
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Traffic estimated monthly website traffic
Monthly visits
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6-month growth
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Global rank web
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Avg. last 3 months
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Bounce rate lower is better
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Pages / visit
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Visit duration
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Traffic sources
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Pricing
Model
Freemium
Free Trial
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Starting price
$29per month · free tier available
$19per month
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Free tier
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Free trial
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API access
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Plans
Free FreeGrowth $29/moProfessional $59/moEnterprise $99/mo
Starter $19/moTeam $49/moBusiness $79/moEnterprise Custom
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Capabilities input → output
Input
Text
Text
AudioText
Output
Text
Text
AudioText
Skill level
Beginner-friendly
Intermediate
Intermediate
Categories
Business & MarketingAI Customer Service
Business & MarketingAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 2 shared · core   partial
Tasks covered
12
12
10
Customer support
Customer support automation
Agents
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Chatbots
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Customer feedback analysis
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User feedback
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Call center automation
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Changelogs
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Customer analysis
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Customer engagement
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Customer support chatbot
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Feedback widgets
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Product roadmaps
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Shopify customer support
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User feedback analysis
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Voice agents
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Agent creation
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Call agents
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Customer profiling
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Customer support on Slack
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Sales chatbots
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Summarizing
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Support
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Teams performance analytics
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Text enhancement
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WhatsApp customer engagement
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Workflows
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Community on aitoolstime
Rating
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Saves
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Reviews
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Prompts
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Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.