Amazon Connect vs Rows vs Microsoft Loop

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Amazon Connect
vs
Competitor 1
Rows
Competitor 2
Microsoft Loop
Competitor 3
Suggested competitors for Amazon Connect: Cognigy92% PolyAI89% Five988% Talkdesk88% Yellow86% Retell AI86% ElevenLabs Conversational AI86% Synthflow86%
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3 tools · best value per row highlighted
Your tool Amazon Connect
aws.amazon.com
Amazon Connect is AWS's cloud contact center and customer experience service, now centered on agentic AI.
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Competitor Rows
rows.com
Rows is a spreadsheet built around an AI data analyst.
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Competitor Microsoft Loop
microsoft.com
Microsoft Loop is a collaborative app from Microsoft 365 where teams think, plan and create together on shared pages.
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
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MoM change
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6-month growth
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Global rank web
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Avg. last 3 months
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Bounce rate lower is better
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Pages / visit
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Visit duration
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Traffic sources
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Pricing
Model
Paid
Freemium
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Starting price
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$6per month · free tier available
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Free tier
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Free trial
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API access
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Plans
Chat $0.010 per messageVoice $0.038 per minuteEmail $0.080 per emailSMS and 3P messaging $0.014 per message
Free FreePlus $6/moPro $59/moEnterprise Custom
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Capabilities input → output
Input
AudioText
DataDocumentsText
Text
Output
AppsAudioText
Data
DocumentsText
Skill level
Advanced
Intermediate
Beginner-friendly
Categories
Business & MarketingAI Call CenterAI Customer Service
Productivity & OfficeResearch & AnalyticsAI For Data AnalyticsAI Spreadsheet
Education & LearningProductivity & OfficeAI Knowledge ManagementAI Project Management
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
10
6
6
Call center automation
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Customer experience
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Customer support
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Customer support automation
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Data analysis
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Spreadsheets
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Team collaboration
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Agents
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Call agents
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Calls
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Collaborative documents
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Customer engagement
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PDF to spreadsheets
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Voice agents
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Business analytics automation
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Call center training
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Data processing
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Excel data analysis
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Meeting notes
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Note taking
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Project management
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Team productivity
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Community on aitoolstime
Rating
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Upvotes
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Saves
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Reviews
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Prompts
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Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.