Zendesk AI Agents vs ChatNode vs Freshdesk

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Zendesk AI Agents
vs
Competitor 1
ChatNode
Competitor 2
Freshdesk
Competitor 3
Suggested competitors for Zendesk AI Agents: Yellow90% Fin89% Triviat89% Cognigy89% Front87% Decagon87% Ada86% Webex AI Agent85%
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3 tools · best value per row highlighted
Your tool Zendesk AI Agents
zendesk.com
Zendesk AI Agents is a customer service product that resolves support requests autonomously across messaging, email and voice.
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Competitor ChatNode
chatnode.ai
ChatNode builds AI customer service agents that handle support queries and execute actions through API calls
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Competitor Freshdesk
freshworks.com
Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.
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Traffic estimated monthly website traffic
Monthly visits
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7.9Kvisits/mo
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MoM change
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▼ 56.0%
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6-month growth
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-13.9%
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Global rank web
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#1,061,283
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Avg. last 3 months
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12.2K
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Bounce rate lower is better
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39%
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Pages / visit
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4.9
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Visit duration
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2m 20s
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Traffic sources
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● Direct 97% · ● Mail 3%
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Zendesk AI AgentsChatNodeFreshdesk
04.5K9K13.5K18KChatNode · 11.7KChatNode · 6.7KChatNode · 10KChatNode · 9.2KChatNode · 4.6KChatNode · 10.4KChatNode · 10.6KChatNode · 18KChatNode · 7.9K1K10K100KChatNode · 11.7KChatNode · 6.7KChatNode · 10KChatNode · 9.2KChatNode · 4.6KChatNode · 10.4KChatNode · 10.6KChatNode · 18KChatNode · 7.9KDec '25Jan '26FebMarAprMayJunJulAug
Pricing
Model
Free Trial
Free Trial
Paid
Starting price
€19per month
$35per month
$19per month
Free tier
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–
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Free trial
API access
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Plans
Support Team €19/moSuite Team €55/moSuite Professional €115/moSuite Enterprise + Copilot Custom
Lite $35/moStandard $89/moScale $377/moEnterprise Custom
Growth $19/moPro $55/moEnterprise $89/mo
Capabilities input → output
Input
AudioText
DocumentsTextWeb pages
Text
Output
AudioText
Apps
Text
Skill level
Beginner-friendly
Intermediate
Intermediate
Categories
Business & MarketingAI Customer Service
Business & MarketingChatbots & CompanionsProductivity & OfficeAI Agent+2 more
Business & MarketingAI Customer Service
Tasks what each tool can do · 3 shared · core   partial
Tasks covered
8
9
6
Customer support
Agents
Customer support automation
Customer service emails
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Customer support chatbot
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Chatbots
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Customer calls
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Knowledge bases
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Website to chatbot
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Call center automation
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Chatbot building
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Chatbot integration
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Customer contact
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Customer experience
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Customer service optimization
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Voice agents
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
Saves
0
0
0
Reviews
0
0
0
Prompts
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.