Five9 vs CloudTalk | AI Voice Agents vs Amazon Connect

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Five9
vs
Competitor 1
CloudTalk | AI Voice Agents
Competitor 2
Amazon Connect
Competitor 3
Suggested competitors for Five9: Talkdesk94% Cognigy87% Synthflow87% Goodcall87% Retell AI87% PolyAI86% ElevenLabs Conversational AI86% EchoCall85%
Compare
3 tools · best value per row highlighted
Your tool Five9
five9.com
Five9 is a cloud contact center software provider that combines omnichannel customer engagement with AI.
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Competitor CloudTalk | AI Voice Agents
cloudtalk.io
CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.
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Competitor Amazon Connect
aws.amazon.com
Amazon Connect is AWS's cloud contact center and customer experience service, now centered on agentic AI.
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Traffic estimated monthly website traffic
Monthly visits
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746.4Kvisits/mo
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MoM change
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▲ 24.7%
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6-month growth
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+96.5%
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Global rank web
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#59,084
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Avg. last 3 months
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606.8K
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Bounce rate lower is better
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35%
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Pages / visit
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5.2
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Visit duration
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4m 57s
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Traffic sources
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● Direct 86% · ● Referral 8%
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Five9CloudTalk | AI Voice AgentsAmazon Connect
0186.6K373.2K559.8K746.4KCloudTalk | AI Voice Agents · 346.4KCloudTalk | AI Voice Agents · 314.5KCloudTalk | AI Voice Agents · 422.8KCloudTalk | AI Voice Agents · 379.8KCloudTalk | AI Voice Agents · 474.1KCloudTalk | AI Voice Agents · 436.3KCloudTalk | AI Voice Agents · 475.8KCloudTalk | AI Voice Agents · 598.4KCloudTalk | AI Voice Agents · 746.4K100K1MCloudTalk | AI Voice Agents · 346.4KCloudTalk | AI Voice Agents · 314.5KCloudTalk | AI Voice Agents · 422.8KCloudTalk | AI Voice Agents · 379.8KCloudTalk | AI Voice Agents · 474.1KCloudTalk | AI Voice Agents · 436.3KCloudTalk | AI Voice Agents · 475.8KCloudTalk | AI Voice Agents · 598.4KCloudTalk | AI Voice Agents · 746.4KNov '25DecJan '26FebMarAprMayJunJul
Pricing
Model
Paid
Freemium
Paid
Starting price
$119per month
$25per month · free tier available
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Free tier
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Free trial
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API access
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Plans
Digital $119/moCore $159/moPlusPro+1 more
Plans Custom/mo
Chat $0.010 per messageVoice $0.038 per minuteEmail $0.080 per emailSMS and 3P messaging $0.014 per message
Capabilities input → output
Input
AudioText
AudioDocuments
AudioText
Output
AudioText
Audio
AppsAudioText
Skill level
Intermediate
Intermediate
Advanced
Categories
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 4 shared · core   partial
Tasks covered
8
12
10
Call center automation
Customer support
Call agents
Customer support automation
Voice agents
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Calls
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Customer calls
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Call answering
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Customer experience
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Agents
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Call summaries
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Customer engagement
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Receptionist
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Sales calls
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Virtual receptionist
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Call center training
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Customer service optimization
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Sales
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Transcription
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
Saves
0
0
0
Reviews
0
0
0
Prompts
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.