Fin vs Help Scout vs Tidio vs Decagon

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Fin
vs
Competitor 1
Help Scout
Competitor 2
Tidio
Competitor 3
Decagon
Compare
4 tools · best value per row highlighted
Your tool Fin
fin.ai
A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
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Competitor Help Scout
helpscout.com
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
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Competitor Tidio
tidio.com
AI customer service for e-commerce
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Competitor Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
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Traffic estimated monthly website traffic
Monthly visits
650.5Kvisits/mo
276Kvisits/mo
608.8Kvisits/mo
—
MoM change
▲ 2.1%
▲ 22.2%
▼ 11.6%
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6-month growth
+48.6%
+6.7%
-15.3%
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Global rank web
#93,578
#201,658
#55,929
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Avg. last 3 months
577.1K
239.2K
661.5K
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Bounce rate lower is better
55%
55%
34%
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Pages / visit
2.0
1.7
6.9
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Visit duration
1m 26s
53s
6m 57s
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Traffic sources
● Direct 76% · ● Referral 21%
● Direct 89% · ● Referral 8%
● Direct 88% · ● Referral 9%
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FinHelp ScoutTidioDecagon
0229.2K458.4K687.6K916.8KFin · 434.9KFin · 437.9KFin · 414.7KFin · 427.5KFin · 443.7KFin · 637KFin · 650.5KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KTidio · 793.6KTidio · 903.1KTidio · 916.8KTidio · 701.9KTidio · 718.9KTidio · 746.8KTidio · 736.5KTidio · 687.2KTidio · 688.3KTidio · 608.8K100K1MFin · 434.9KFin · 437.9KFin · 414.7KFin · 427.5KFin · 443.7KFin · 637KFin · 650.5KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KTidio · 793.6KTidio · 903.1KTidio · 916.8KTidio · 701.9KTidio · 718.9KTidio · 746.8KTidio · 736.5KTidio · 687.2KTidio · 688.3KTidio · 608.8KNov '25DecJan '26FebMarAprMayJunJulAug
Pricing
Model
Free Trial
Freemium
Freemium
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Starting price
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$25per month · free tier available
$24.17per month · free tier available
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Free tier
–
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Free trial
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API access
–
–
–
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Plans
Fin with current helpdesk $0.99/per resolutionFin with Intercom Helpdesk $0.99 per resolution + $29/per helpdesk seat per monthCopilot (add-on) $35/per user per month
Free FreeStandard $25/moPlus $45/moPro $75/mo+1 more
Free CustomStarter $24.17/moGrowth $49.17/moPlus $300/mo
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Capabilities input → output
Input
AudioText
Text
Text
AudioText
Output
AppsAudioText
Text
AppsText
AudioText
Skill level
Intermediate
Intermediate
Beginner-friendly
Intermediate
Categories
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Customer Service
Business & MarketingChatbots & CompanionsAI ChatbotAI Customer Service+1 more
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 3 shared · core   partial
Tasks covered
8
9
8
10
Customer support
Customer support automation
Chatbots
Agents
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Customer support chatbot
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Call center automation
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Customer service emails
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Voice agents
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WhatsApp customer engagement
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Customer analysis
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–
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Customer contact
–
–
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FAQ chatbot
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–
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Help desk
–
–
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Agent creation
–
–
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Call agents
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–
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Chatting
–
–
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Customer feedback analysis
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–
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Knowledge bases
–
–
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Sales
–
–
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.