Featurebase vs Supernormal App vs Decagon

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Featurebase
vs
Competitor 1
Supernormal App
Competitor 2
Decagon
Competitor 3
Suggested competitors for Featurebase: Front84% Mava84% Gorgias82% Freshdesk82% Zendesk AI Agents81% Zendesk AI81% Respond.io79% Help Scout79%
Compare
3 tools · best value per row highlighted
Your tool Featurebase
featurebase.app
Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.
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Competitor Supernormal App
supernormal.com
Supernormal App costs nothing
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Competitor Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
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Traffic estimated monthly website traffic
Monthly visits
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159.8Kvisits/mo
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MoM change
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▼ 3.1%
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6-month growth
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+12.1%
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Global rank web
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#273,237
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Avg. last 3 months
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140.8K
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Bounce rate lower is better
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28%
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Pages / visit
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3.0
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Visit duration
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2m 51s
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Traffic sources
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● Direct 86% · ● Referral 12%
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FeaturebaseSupernormal AppDecagon
043.1K86.3K129.4K172.5KSupernormal App · 161.2KSupernormal App · 161.9KSupernormal App · 165.9KSupernormal App · 142.3KSupernormal App · 142.6KSupernormal App · 172.5KSupernormal App · 102.5KSupernormal App · 97.6KSupernormal App · 164.9KSupernormal App · 159.8K10K100K1MSupernormal App · 161.2KSupernormal App · 161.9KSupernormal App · 165.9KSupernormal App · 142.3KSupernormal App · 142.6KSupernormal App · 172.5KSupernormal App · 102.5KSupernormal App · 97.6KSupernormal App · 164.9KSupernormal App · 159.8KNov '25DecJan '26FebMarAprMayJunJulAug
Pricing
Model
Freemium
Free
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Starting price
$29per month · free tier available
Free
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Free tier
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Free trial
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–
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API access
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Plans
Free FreeGrowth $29/moProfessional $59/moEnterprise $99/mo
Free Custom/moTeam Custom/moBusiness Custom/mo
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Capabilities input → output
Input
Text
Audio
AudioText
Output
Text
DocumentsSlidesText
AudioText
Skill level
Beginner-friendly
Beginner-friendly
Intermediate
Categories
Business & MarketingAI Customer Service
Productivity & OfficeAI Meeting AssistantAI Note Taker
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
12
10
10
Customer support
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Customer support automation
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Agents
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Customer feedback analysis
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Meeting notes
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Meeting transcription
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User feedback
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Call center automation
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Changelogs
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Chatbots
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Customer analysis
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Email follow-ups
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Feedback widgets
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Meeting minutes
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Meetings
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Note taking
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Product roadmaps
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User feedback analysis
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Voice agents
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Agent creation
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Call agents
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Call transcriptions
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Customer support on Slack
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Slack
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Support
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Task management
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Transcription
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Workflows
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
Saves
0
0
0
Reviews
0
0
0
Prompts
0
0
0
Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.