Featurebase vs DeVoice vs Help Scout

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Featurebase
vs
Competitor 1
DeVoice
Competitor 2
Help Scout
Competitor 3
Suggested competitors for Featurebase: Front84% Mava84% Gorgias82% Freshdesk82% Zendesk AI81% Zendesk AI Agents81% Decagon81% Respond.io79%
Compare
3 tools · best value per row highlighted
Your tool Featurebase
featurebase.app
Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.
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Competitor DeVoice
devoice.io
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Competitor Help Scout
helpscout.com
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
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Traffic estimated monthly website traffic
Monthly visits
—
23.2Kvisits/mo
276Kvisits/mo
MoM change
—
▼ 54.1%
▲ 22.2%
6-month growth
—
-95.3%
+6.7%
Global rank web
—
#727,276
#201,658
Avg. last 3 months
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96.8K
239.2K
Bounce rate lower is better
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44%
55%
Pages / visit
—
1.6
1.7
Visit duration
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18s
53s
Traffic sources
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● Direct 95% · ● Referral 4%
● Direct 89% · ● Referral 8%
FeaturebaseDeVoiceHelp Scout
0356.5K713.1K1.1M1.4MDeVoice · 705.5KDeVoice · 955.6KDeVoice · 1.4MDeVoice · 698.1KDeVoice · 492.5KDeVoice · 402.5KDeVoice · 318.6KDeVoice · 216.7KDeVoice · 50.6KDeVoice · 23.2KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276K10K100K1M10MDeVoice · 705.5KDeVoice · 955.6KDeVoice · 1.4MDeVoice · 698.1KDeVoice · 492.5KDeVoice · 402.5KDeVoice · 318.6KDeVoice · 216.7KDeVoice · 50.6KDeVoice · 23.2KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KNov '25DecJan '26FebMarAprMayJunJulAug
Pricing
Model
Freemium
Freemium
Freemium
Starting price
$29per month · free tier available
$13.59per month · free tier available
$25per month · free tier available
Free tier
Free trial
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–
–
API access
–
–
–
Plans
Free FreeGrowth $29/moProfessional $59/moEnterprise $99/mo
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Free FreeStandard $25/moPlus $45/moPro $75/mo+1 more
Capabilities input → output
Input
Text
AudioWeb pagesVideo
Text
Output
Text
Text
Text
Skill level
Beginner-friendly
Beginner-friendly
Intermediate
Categories
Business & MarketingAI Customer Service
Audio & MusicVoice & SpeechAI Audio EnhancerAI Transcription
Business & MarketingAI Customer Service
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
12
6
9
Customer support
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Customer support automation
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Transcription
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–
User feedback
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–
Audio enhancement
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–
Changelogs
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–
Chatbots
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Customer feedback analysis
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Customer support chatbot
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FAQ chatbot
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Feedback widgets
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Help desk
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Meeting transcription
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Podcast transcription
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Product roadmaps
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User feedback analysis
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–
Agents
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Customer service emails
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Customer support on Slack
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Knowledge bases
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Study notes
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Support
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–
Voice enhancement
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–
WhatsApp customer engagement
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–
Workflows
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
Saves
0
0
0
Reviews
0
0
0
Prompts
0
0
0
Verified listing
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–
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.