Amazon Lex vs Dialogflow vs Chatbase vs Cognigy

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Amazon Lex
vs
Competitor 1
Dialogflow
Competitor 2
Chatbase
Competitor 3
Cognigy
Compare
4 tools · best value per row highlighted
Your tool Amazon Lex
aws.amazon.com
Amazon Lex is a managed AWS service for adding conversational interfaces to applications through voice and text.
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Competitor Dialogflow
cloud.google.com
Google's conversational AI
Make main Remove
Competitor Chatbase
chatbase.co
Train chatbots on your content
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Competitor Cognigy
cognigy.com
NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
—
48Mvisits/mo
402.2Kvisits/mo
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MoM change
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▲ 1.9%
▲ 2.0%
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6-month growth
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+1.6%
-12.4%
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Global rank web
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#560
#84,220
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Avg. last 3 months
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48M
412.6K
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Bounce rate lower is better
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35%
44%
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Pages / visit
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10.4
6.9
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Visit duration
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7m 47s
4m 34s
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Traffic sources
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● Direct 67% · ● Referral 29%
● Direct 81% · ● Referral 15%
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Amazon LexDialogflowChatbaseCognigy
013.2M26.5M39.7M52.9MDialogflow · 44.3MDialogflow · 45.8MDialogflow · 47.8MDialogflow · 47.2MDialogflow · 52.9MDialogflow · 49.9MDialogflow · 48.8MDialogflow · 47.1MDialogflow · 48MChatbase · 590.6KChatbase · 583.4KChatbase · 309.5KChatbase · 281.8KChatbase · 459KChatbase · 473.7KChatbase · 444.7KChatbase · 441.2KChatbase · 394.5KChatbase · 402.2K100K1M10M100MDialogflow · 44.3MDialogflow · 45.8MDialogflow · 47.8MDialogflow · 47.2MDialogflow · 52.9MDialogflow · 49.9MDialogflow · 48.8MDialogflow · 47.1MDialogflow · 48MChatbase · 590.6KChatbase · 583.4KChatbase · 309.5KChatbase · 281.8KChatbase · 459KChatbase · 473.7KChatbase · 444.7KChatbase · 441.2KChatbase · 394.5KChatbase · 402.2KNov '25DecJan '26FebMarAprMayJunJulAug
Pricing
Model
Paid
Freemium
Freemium
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Starting price
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Free tier
$40per month · free tier available
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Free tier
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Free trial
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API access
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Plans
Pay-as-you-go $0.00075
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Free FreeHobby $40/moStandard $150/moPro $500/mo+1 more
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Capabilities input → output
Input
AudioText
AudioText
DocumentsTextWeb pages
AudioText
Output
Apps
Apps
AppsText
AppsAudioText
Skill level
Advanced
Advanced
Intermediate
Advanced
Categories
Business & MarketingChatbots & CompanionsVoice & SpeechAI Call Center+3 more
Business & MarketingChatbots & CompanionsAI Call CenterAI Chatbot+1 more
Business & MarketingChatbots & CompanionsAI ChatbotAI Customer Service+1 more
Business & MarketingChatbots & CompanionsAI Call CenterAI Chatbot+1 more
Tasks what each tool can do · 4 shared · core   partial
Tasks covered
10
7
10
12
Chatbots
Chatbot building
Customer support
Customer support chatbot
Call center automation
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Chatbot integration
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Voice agents
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Agents
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Call agents
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Customer support automation
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APIs
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Agent creation
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Conversation automation
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No-code
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Shopify customer support
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Voice assistance
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Calls
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Developer tools
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Sales
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Website to chatbot
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Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 1
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
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Verified listing
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Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.