AI tools for Customer Support Representatives

You can build AI assistants that handle customer conversations across WhatsApp, Instagram, web chat, email, and SMS from one system

A customer service rep at a mid-sized online furniture store answers the same shipping questions fifty times per day while trying to handle complex returns cases

Most AI tools won't pull real-time data from your internal docs

WhatsApp reaches over 2 billion users globally, making it prime territory for customer engagement

ChatNode builds AI customer service agents that handle support queries and execute actions through API calls

Support tickets piling up at your growing SaaS company

Businesses wanting AI chatbots for customer support can train AssistLoop on their own knowledge base and have it answer customer questions around the clock

Auto Chat is a leading tool offering advanced solutions for enhancing business performance through automated WhatsApp interactions. Riding the forefront of cloud-based platforms for WhatsApp Business,

Support teams buried in repetitive questions need automation without keeping a developer on standby

Launch your own, advanced AI Agents on Telegram. With scalerX you can create personalized RAG AI-powered agents trained with your knowledge base in minutes, no code required. These AI agents are int

Support teams burn hours on repeat questions

Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.

Customer support teams drowning in tickets might find Hugo worth testing

Gmelius is an AI-powered inbox for Gmail that combines shared inboxes with AI agents.

Interakt is a WhatsApp Business platform that brings marketing, support and sales into one workspace.

HubSpot Breeze is the AI layer of the HubSpot customer platform, and its Agent Hub manages a team of AI agents for marketing, sales and customer service.

DocsBot turns a knowledge base into AI agents that answer questions and take action across business tools.

Tiledesk is an open-source, no-code platform for building AI chatbots and agents that automate conversations and connect live agents when a person is needed.

Zendesk AI Agents is a customer service product that resolves support requests autonomously across messaging, email and voice.

Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.

Mava is a customer support platform built for teams that talk to their users in community channels as much as in email.

SiteGPT builds a customer support chatbot trained on your own content.

Discord communities fall apart when founders can't keep up with support tickets or watch engagement slowly fade

Chatbots that convert visitors