Retell AI vs Fin vs Help Scout vs Decagon

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Retell AI
vs
Competitor 1
Fin
Competitor 2
Help Scout
Competitor 3
Decagon
Compare
4 tools · best value per row highlighted
Your tool Retell AI
retellai.com
Retell AI is a voice agent platform for automating phone calls.
Remove
Competitor Fin
fin.ai
A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
Make main Remove
Competitor Help Scout
helpscout.com
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Make main Remove
Competitor Decagon
decagon.ai
Decagon builds AI agents that handle customer support conversations over chat, voice and email from one shared intelligence layer.
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
—
650.5Kvisits/mo
276Kvisits/mo
—
MoM change
—
▲ 2.1%
▲ 22.2%
—
6-month growth
—
+48.6%
+6.7%
—
Global rank web
—
#93,578
#201,658
—
Avg. last 3 months
—
577.1K
239.2K
—
Bounce rate lower is better
—
55%
55%
—
Pages / visit
—
2.0
1.7
—
Visit duration
—
1m 26s
53s
—
Traffic sources
—
● Direct 76% · ● Referral 21%
● Direct 89% · ● Referral 8%
—
Retell AIFinHelp ScoutDecagon
0162.6K325.3K487.9K650.5KFin · 434.9KFin · 437.9KFin · 414.7KFin · 427.5KFin · 443.7KFin · 637KFin · 650.5KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276K100K1MFin · 434.9KFin · 437.9KFin · 414.7KFin · 427.5KFin · 443.7KFin · 637KFin · 650.5KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KDec '25Jan '26FebMarAprMayJunJul
Pricing
Model
Paid
Free Trial
Freemium
—
Starting price
—
—
$25per month · free tier available
—
Free tier
–
–
–
Free trial
–
–
API access
–
–
–
Plans
Pay as you go CustomEnterprise Custom
Fin with current helpdesk $0.99/per resolutionFin with Intercom Helpdesk $0.99 per resolution + $29/per helpdesk seat per monthCopilot (add-on) $35/per user per month
Free FreeStandard $25/moPlus $45/moPro $75/mo+1 more
—
Capabilities input → output
Input
AudioText
AudioText
Text
AudioText
Output
AppsAudio
AppsAudioText
Text
AudioText
Skill level
Intermediate
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingVoice & SpeechAI Call CenterAI Customer Service+1 more
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingAI Customer Service
Business & MarketingAI Call CenterAI Customer Service
Tasks what each tool can do · 2 shared · core   partial
Tasks covered
10
8
9
10
Customer support
Customer support automation
Call center automation
–
Chatbots
–
Voice agents
–
Agents
–
–
Agent creation
–
–
Call agents
–
–
Customer service emails
–
–
WhatsApp customer engagement
–
–
Call answering
–
–
–
Calls
–
–
–
Customer analysis
–
–
–
Customer support chatbot
–
–
–
FAQ chatbot
–
–
–
Help desk
–
–
–
Customer calls
–
–
–
Customer feedback analysis
–
–
–
Knowledge bases
–
–
–
SMS marketing
–
–
–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 0
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
–
–
–
–

Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.