Retell AI vs Fin vs Botpress vs Help Scout

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Retell AI
vs
Competitor 1
Fin
Competitor 2
Botpress
Competitor 3
Help Scout
Compare
4 tools · best value per row highlighted
Your tool Retell AI
retellai.com
Retell AI is a voice agent platform for automating phone calls.
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Competitor Fin
fin.ai
A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
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Competitor Botpress
botpress.com
Build AI chatbots for business
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Competitor Help Scout
helpscout.com
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Make main Remove
Traffic estimated monthly website traffic
Monthly visits
—
650.5Kvisits/mo
359.8Kvisits/mo
276Kvisits/mo
MoM change
—
▲ 2.1%
▼ 5.1%
▲ 22.2%
6-month growth
—
+48.6%
-17.4%
+6.7%
Global rank web
—
#93,578
#153,242
#201,658
Avg. last 3 months
—
577.1K
371.2K
239.2K
Bounce rate lower is better
—
55%
51%
55%
Pages / visit
—
2.0
1.8
1.7
Visit duration
—
1m 26s
33s
53s
Traffic sources
—
● Direct 76% · ● Referral 21%
● Direct 86% · ● Referral 14%
● Direct 89% · ● Referral 8%
Retell AIFinBotpressHelp Scout
0162.6K325.3K487.9K650.5KFin · 434.9KFin · 437.9KFin · 414.7KFin · 427.5KFin · 443.7KFin · 637KFin · 650.5KBotpress · 540.9KBotpress · 598.6KBotpress · 626.4KBotpress · 435.4KBotpress · 399.7KBotpress · 355.6KBotpress · 374.4KBotpress · 379.3KBotpress · 359.8KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276K100K1MFin · 434.9KFin · 437.9KFin · 414.7KFin · 427.5KFin · 443.7KFin · 637KFin · 650.5KBotpress · 540.9KBotpress · 598.6KBotpress · 626.4KBotpress · 435.4KBotpress · 399.7KBotpress · 355.6KBotpress · 374.4KBotpress · 379.3KBotpress · 359.8KHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KNov '25DecJan '26FebMarAprMayJunJul
Pricing
Model
Paid
Free Trial
Freemium
Freemium
Starting price
—
—
Free tier
$25per month · free tier available
Free tier
–
–
Free trial
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API access
–
–
–
Plans
Pay as you go CustomEnterprise Custom
Fin with current helpdesk $0.99/per resolutionFin with Intercom Helpdesk $0.99 per resolution + $29/per helpdesk seat per monthCopilot (add-on) $35/per user per month
Botpress Pricing $25/mo
Free FreeStandard $25/moPlus $45/moPro $75/mo+1 more
Capabilities input → output
Input
AudioText
AudioText
DocumentsText
Text
Output
AppsAudio
AppsAudioText
Apps
Text
Skill level
Intermediate
Intermediate
Intermediate
Intermediate
Categories
Business & MarketingVoice & SpeechAI Call CenterAI Customer Service+1 more
Business & MarketingAI Call CenterAI Customer Service
Business & MarketingChatbots & CompanionsProductivity & OfficeAI Agent+2 more
Business & MarketingAI Customer Service
Tasks what each tool can do · 1 shared · core   partial
Tasks covered
10
8
8
9
Customer support
Chatbots
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Customer support automation
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Agents
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–
Agent creation
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–
Call center automation
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–
Customer support chatbot
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–
Voice agents
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–
Customer service emails
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–
WhatsApp customer engagement
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–
Chatbot building
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–
–
Call agents
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–
–
Call answering
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–
–
Calls
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–
–
Chatbot integration
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–
–
FAQ chatbot
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–
–
Help desk
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–
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No-code
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–
–
Customer calls
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–
–
Knowledge bases
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–
–
SMS marketing
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–
–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
▲ 1
▲ 0
Saves
0
0
0
0
Reviews
0
0
0
0
Prompts
0
0
0
0
Verified listing
–
–
–
–

Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.