Help Scout vs Linear

Which one fits you in 2026? Traffic, pricing, input → output, tasks and community side by side.

Your tool
Help Scout
vs
Competitor 1
Linear
Competitor 2
Competitor 3
Compare
2 tools · best value per row highlighted
Your tool Help Scout
helpscout.com
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Competitor Linear
linear.app
Issue tracking that developers actually enjoy using
Traffic estimated monthly website traffic
Monthly visits
276Kvisits/mo
9.4Mvisits/mo
MoM change
▲ 22.2%
▲ 9.3%
6-month growth
+6.7%
+59.0%
Global rank web
#201,658
#5,797
Avg. last 3 months
239.2K
8.6M
Bounce rate lower is better
55%
32%
Pages / visit
1.7
6.5
Visit duration
53s
7m 26s
Traffic sources
● Direct 89% · ● Referral 8%
● Direct 92% · ● Referral 5%
Help ScoutLinear
02.3M4.7M7M9.4MHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KLinear · 4.7MLinear · 4.8MLinear · 5.8MLinear · 5.9MLinear · 7.2MLinear · 7.4MLinear · 7.7MLinear · 8.6MLinear · 9.4M100K1M10MHelp Scout · 293.3KHelp Scout · 295.8KHelp Scout · 258.7KHelp Scout · 231.1KHelp Scout · 211.2KHelp Scout · 215.7KHelp Scout · 225.9KHelp Scout · 276KLinear · 4.7MLinear · 4.8MLinear · 5.8MLinear · 5.9MLinear · 7.2MLinear · 7.4MLinear · 7.7MLinear · 8.6MLinear · 9.4MNov '25DecJan '26FebMarAprMayJunJul
Pricing
Model
Freemium
Freemium
Starting price
$25per month · free tier available
$10per month · free tier available
Free tier
Free trial
–
–
API access
–
–
Plans
Free FreeStandard $25/moPlus $45/moPro $75/mo+1 more
Free FreeBasic $10/moBusiness $16/moEnterprise Custom
Capabilities input → output
Input
Text
Text
Output
Text
CodeText
Skill level
Intermediate
Intermediate
Categories
Tasks what each tool can do · 0 shared · core   partial
Tasks covered
9
5
Customer support
–
Project management
–
Chatbots
–
Customer support automation
–
Customer support chatbot
–
FAQ chatbot
–
Help desk
–
Product roadmaps
–
Project planning
–
Task management
–
Customer service emails
–
Knowledge bases
–
Productivity
–
WhatsApp customer engagement
–
Community on aitoolstime
Rating
no ratings yet
no ratings yet
Upvotes
▲ 0
▲ 0
Saves
0
0
Reviews
0
0
Prompts
0
0
Verified listing
–
–

Traffic figures are third-party estimates for the tool's own domain; tools sharing a domain with a bigger product are not counted. Pricing is captured from each tool's site and may lag.