AI tools for customer support automation

Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.

Voice AI agents pick up incoming calls and immediately start conversing with customers like they're talking to a real support rep

BlueTweak doesn't say who built the natural language processing engine powering its chatbot, which matters when you're trusting AI to handle customer conversations that could make or break retention

A dental office gets 200 calls a week asking about appointment times, insurance coverage, and procedure pricing

Building conversational AI agents no longer requires deep technical expertise or extensive development time

Parloa is an AI agent management platform for enterprise customer experience.

ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.

PolyAI is an enterprise voice AI company whose Agentic Dialog Platform builds, runs and refines dialog agents for customer conversations.

Talkdesk is a cloud contact center platform that adds AI agents to traditional customer service software.

Agentforce is Salesforce's AI agent platform for building autonomous agents that support customers and employees around the clock.

Front is a customer service platform that brings teams, conversations and AI into one system.

Kore.ai is an enterprise agentic AI platform that helps large organizations build and run AI agents for customer service and employee support.

Gorgias is an ecommerce customer support platform that combines a helpdesk with an AI Agent in one inbox.

Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.

Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.

Goodcall is a voice AI service that answers business phone calls with a custom AI agent.

Botsonic is a no-code builder for AI chatbots that learn from your own content.

LiveChat is customer service software built around a live chat widget for websites.

Mava is a customer support platform built for teams that talk to their users in community channels as much as in email.

Auto Chat is a leading tool offering advanced solutions for enhancing business performance through automated WhatsApp interactions. Riding the forefront of cloud-based platforms for WhatsApp Business,

CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.

Synthflow is an enterprise voice AI platform for automating phone calls with AI agents.

Interakt is a WhatsApp Business platform that brings marketing, support and sales into one workspace.

Retell AI is a voice agent platform for automating phone calls.