Best Free Decagon Alternatives
23 alternatives to Decagon with a free plan or free tier, ranked by how closely they match. The percentage is a match score, not a popularity score.
Replacing: Decagon — Decagon builds AI agents that handle customer support conversations over chat, voice and eInput: text, audio · Output: text, audio
1
Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.
Input: text, audio, documents · Output: apps
Free planFrom $79/mo
89%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity9/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
2
Build AI agents that actually talk to customers without writing code
Input: text, documents · Output: apps
Free planFrom $150/moAPITeams
88%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity8/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
Lead GenerationAI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
3
86%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity6/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
4
A customer service manager at an online fashion retailer watches their team handle 500+ daily inquiries about sizing, returns, and order status while cart abandonment sits at 45%
Input: text, audio · Output: text, audio
Free planFrom $49/moMobile app
88%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity8/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
Chatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
5
Most AI tools won't pull real-time data from your internal docs
Input: text, audio, documents · Output: text, audio
Free planFrom $99/moAPI
86%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity6/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
Lead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
6
Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.
Input: text, documents · Output: apps
Free planAPITeams
91%Near drop-in replacement · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity11/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
7
Triviat is a customer-conversation service that deploys AI agents across text and voice.
Input: text, audio · Output: text, audio
Free planFrom $85/mo
87%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity7/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
Sales
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
8
Customer service automation takes a conversational turn with Webex AI Agent, a solution that handles inquiries and fulfills customer intents across voice and digital channels without human interven...
Input: text, audio · Output: text, audio
Free planFrom $12/moTeams
89%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity9/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
9
Building conversational AI agents no longer requires deep technical expertise or extensive development time
Input: text, documents · Output: apps
Free planFrom $10/moAPI
88%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity8/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
10
Businesses drowning in support tickets or losing leads after hours need Splutter AI
Input: text, audio · Output: audio, apps
Free planFrom $6.99/moAPI
84%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals25/25
- Feature description similarity4/20
Shared goals 2 of the 2 we tag Decagon for
Customer SupportCall Centers
Also tagged for
Chatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
11
80%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity9/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
SalesChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
12
You can build AI assistants that handle customer conversations across WhatsApp, Instagram, web chat, email, and SMS from one system
Input: text, audio, documents, web pages · Output: text, apps
Free planFrom $29/moAPITeams
80%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity9/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
13
Businesses looking to automate customer support without sacrificing quality can build AI agents trained specifically on their own data with Watermelon
Input: text, documents, web pages · Output: text, apps
Free planAPITeams
79%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity8/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
14
78%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity8/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
15
Train chatbots on your content
Input: text, documents, web pages · Output: text, apps
Free planFrom $40/moAPI
77%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity6/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
SalesChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
16
77%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity6/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
AI AgentsChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
17
A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours
Input: text · Output: text
Free planFrom $25/moMobile appTeams
77%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity6/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
18
Babelbeez puts AI voice agents directly on websites to handle customer enquiries, support requests, and sales conversations through speech-to-speech interactions
Input: audio, documents, web pages · Output: audio, apps
Free planAPI
80%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity9/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
Voice AssistantsLead Generation
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
19
Repetitive questions drowning your support team
Input: text, documents, web pages · Output: apps
Free planFrom $124/mo
77%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity7/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
20
Support tickets piling up at your growing SaaS company
Input: text, documents, web pages · Output: apps
Free planFrom $49/moAPI
77%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity6/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
Lead GenerationChatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
21
76%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity5/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
Workflow AutomationAI Agents
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
22
Businesses wanting AI chatbots for customer support can train AssistLoop on their own knowledge base and have it answer customer questions around the clock
Input: text, documents, web pages · Output: apps
Free planFrom $25/moMobile appTeams
77%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity6/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Also tagged for
Chatbots
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
23
Mava is a customer support platform built for teams that talk to their users in community channels as much as in email.
Input: text · Output: text
Free planFrom $33/moAPITeams
81%Strong alternative · same core category as Decagon
00
How the score adds up
- Same core category55/55
- Covers Decagon's goals16/25
- Feature description similarity11/20
Shared goals 1 of the 2 we tag Decagon for
Customer Support
Goal tags are curated and capped, not a full feature audit — a missing tag is not a missing feature.
Can it really replace Decagon? Vote on each alternative — no account needed. Votes gently reorder the list; they never change the match score.
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At a glance: top Decagon alternatives
| Tool | Match | Input | Output | Pricing | Free plan | Rating | Category |
|---|---|---|---|---|---|---|---|
| Astra by Wati | 89% | text, audio, documents | apps | From $79/mo | Yes | — | AI Customer Service |
| GPT Trainer | 88% | text, documents | apps | From $150/mo | Yes | — | AI Customer Service |
| Voiceflow | 86% | text, documents | apps | Freemium | Yes | — | AI Customer Service |
| Angel X | 88% | text, audio | text, audio | From $49/mo | Yes | — | AI Customer Service |
| Twig AI | 86% | text, audio, documents | text, audio | From $99/mo | Yes | — | AI Customer Service |
| Yellow | 91% | text, documents | apps | Free | Yes | — | AI Customer Service |
Frequently asked
What is the best free Decagon alternative?
Astra by Wati (89% match) is the closest free alternative to Decagon: Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement. GPT Trainer (88% match) and Voiceflow (86% match) come next.
What is the best Decagon alternative for running a call center?
ElevenLabs Conversational AI ranks first for running a call center at 91% match. See the full list of Decagon alternatives for Call Centers.
How is the match percentage calculated?
It measures how much of Decagon's job a tool can take over: shared core category, how many of the same use cases it covers and how similar its feature set is. Popularity and ratings never change the percentage; they only break ties in the order. Lists are recomputed nightly and reviewed by editors for the most-visited tools.
How this list is ranked
The match score measures how much of Decagon's job each tool can take over: shared core category, how many of the same use cases it covers, and how similar its feature set is. Popularity and ratings do not change the score; they only break ties in the order.
Lists are recomputed nightly from the live catalog and reviewed by our editors for the most-visited tools. Sponsored placements are marked and sit outside the ranking.