AI tools for customer support automation

AI customer service for e-commerce

Businesses looking to automate customer support without sacrificing quality can build AI agents trained specifically on their own data with Watermelon

You can build AI assistants that handle customer conversations across WhatsApp, Instagram, web chat, email, and SMS from one system

A customer service rep at a mid-sized online furniture store answers the same shipping questions fifty times per day while trying to handle complex returns cases

Most AI tools won't pull real-time data from your internal docs

Triviat is a customer-conversation service that deploys AI agents across text and voice.

Support teams burn hours on repeat questions

Customer support teams drowning in tickets might find Hugo worth testing

Autonomous AI voice agents for your customer service – 24/7, multilingual and GDPR

Customer service automation takes a conversational turn with Webex AI Agent, a solution that handles inquiries and fulfills customer intents across voice and digital channels without human interven...

Featurebase is a customer support and feedback platform that brings an omnichannel inbox, an AI support agent, a help center, feedback boards, roadmaps and a changelog into one subscription.

A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours

BlandAI gives you voice AI for phone calls at massive scale—without routing through OpenAI or Anthropic

Enterprise sales teams can't manually handle thousands of customer interactions across multiple channels

Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.

Voice AI agents pick up incoming calls and immediately start conversing with customers like they're talking to a real support rep

Building conversational AI agents no longer requires deep technical expertise or extensive development time

ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.

Agentforce is Salesforce's AI agent platform for building autonomous agents that support customers and employees around the clock.

Mava is a customer support platform built for teams that talk to their users in community channels as much as in email.

Auto Chat is a leading tool offering advanced solutions for enhancing business performance through automated WhatsApp interactions. Riding the forefront of cloud-based platforms for WhatsApp Business,

CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.