AI tools for customer service emails

A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS

A customer service rep at a mid-sized online furniture store answers the same shipping questions fifty times per day while trying to handle complex returns cases

Eloquens AI is an email agent that handles an inbox end to end.

The free tier gives you 15 emails monthly

A subscription box company gets 300 emails every Monday asking when orders ship

Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.

Zendesk AI Agents is a customer service product that resolves support requests autonomously across messaging, email and voice.

Gorgias is an ecommerce customer support platform that combines a helpdesk with an AI Agent in one inbox.

A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours

Tiledesk is an open-source, no-code platform for building AI chatbots and agents that automate conversations and connect live agents when a person is needed.

No-code AI chatbot trained on your own data

Sales and service teams lose deals because they cannot keep up with the volume of client communications flooding their inboxes and phone lines

ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.

Front is a customer service platform that brings teams, conversations and AI into one system.