A customer service manager at an online retailer watches her team drown in 3,000 daily support tickets across email, chat, WhatsApp, and SMS
AI tools for customer support automation
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A subscription box company gets 300 emails every Monday asking when orders ship
Zendesk AI is the artificial intelligence layer of the Zendesk Resolution Platform, aimed at customer service and support operations.
Zendesk AI Agents is a customer service product that resolves support requests autonomously across messaging, email and voice.
ChatNode builds AI customer service agents that handle support queries and execute actions through API calls
A dental office gets 200 calls a week asking about appointment times, insurance coverage, and procedure pricing
Botsonic is a no-code builder for AI chatbots that learn from your own content.
LiveChat is customer service software built around a live chat widget for websites.
Interakt is a WhatsApp Business platform that brings marketing, support and sales into one workspace.
Respond.io is a customer conversation platform that brings chats, calls and emails into one team inbox.