AI tools for Customer Experience Managers

Gorgias is an ecommerce customer support platform that combines a helpdesk with an AI Agent in one inbox.

Regal is a voice AI agent platform that helps businesses build, improve and manage AI agents that speak with customers on the phone.

Freshdesk is customer service software from Freshworks that combines ticketing, a shared inbox, a self-service portal and AI agents.

Five9 is a cloud contact center software provider that combines omnichannel customer engagement with AI.

A customer support manager at a 40-person SaaS company watches her team drown in repetitive password reset questions while complex billing issues sit unanswered for hours

BlandAI gives you voice AI for phone calls at massive scale—without routing through OpenAI or Anthropic

Rasa is an agent platform for product teams building customer-facing AI.

A customer service rep at a mid-sized online furniture store answers the same shipping questions fifty times per day while trying to handle complex returns cases

Voice agents that handle actual phone conversations

Google's conversational AI

Astra by Wati lets teams build, customize and deploy AI agents for customer support, lead qualification and user engagement.

ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.

Respond.io is a customer conversation platform that brings chats, calls and emails into one team inbox.