AWS HealthScribe is a HIPAA-eligible service from Amazon Web Services that listens to patient and clinician conversations and produces preliminary clinical documentation. It combines speech recognition with generative AI to deliver turn-by-turn transcripts with word-level timestamps, speaker roles, segmented dialogue and summarized notes covering chief complaint, history of present illness, assessment and treatment plan. A GIRPP template is available for behavioral health. Billing is pay as you go at $0.001667 per second of audio, roughly $0.10 per minute, and new AWS accounts can analyze 300 audio minutes a month free for the first two months.
It is aimed at healthcare software vendors and development teams who want to add ambient clinical documentation to an electronic health record, telehealth product or scribing application without training their own models. Product managers at health tech companies can use it to cut build time, while clinicians and medical scribes using those applications review, accept, reject or edit the generated notes. Because it is delivered as a managed AWS service, teams already working in the AWS Management Console can get started quickly, and data stays encrypted in transit and at rest.
Typical scenarios include a telehealth app that drafts visit notes while a doctor talks with a patient, a medical scribe workflow where staff verify notes faster, and a patient portal that sends a plain-language recap of a consultation. Extracted medical terms such as conditions, medications and treatments can drive drop-down form entries or suggested reading material inside the host application. Each sentence in a generated note links back to the source transcript, which makes review quicker in busy clinics. At 15,000 minutes of audio a month, the listed rate works out to $1,500.
