Abridge is a clinical documentation platform that listens to conversations between clinicians and patients and drafts the resulting notes with generative AI. Built for health systems, it offers three experiences: documentation for clinicians, billable documentation for revenue cycle teams, and draft documentation for nurses. It also adds clinical decision support and care signals during the visit. Abridge says more than 100 million conversations are powered each year across over 300 health systems.
Physicians and advanced practice clinicians use it to spend less time typing notes, and nurses use it to turn natural conversations into drafts. Revenue cycle leaders can look for documentation that supports billing from the start of the encounter. Executives at health systems evaluate it through customer results such as an 86 percent reduction in documentation effort, a 14 percent increase in wRVUs and a 43 percent increase in the ability to accommodate urgent patients. Buyers are enterprise organizations that contact the company directly.
In practice, the system prepares context before a visit, captures the conversation during the encounter and produces documentation afterward. Large systems such as Kaiser Permanente, Johns Hopkins Medicine, Duke Health and Yale New Haven Health appear among its customers, and customer stories mention pediatric specialties, 28 languages and 40 plus specialties. Nursing teams use it to draft notes from bedside conversations, and finance teams use it to support accurate coding and reimbursement. Published research describes how the company evaluates AI-generated notes for accuracy and safety.
