AI tools for Call Center Agents

Any room becomes quiet for calls

Convoso is an outbound sales platform that combines predictive dialing, lead and campaign management and number management in one system.

Voice agents that handle actual phone conversations

CloudTalk AI Voice Agents answer and make phone calls around the clock and sound natural doing it.

Talkdesk is a cloud contact center platform that adds AI agents to traditional customer service software.

Zendesk AI is the artificial intelligence layer of the Zendesk Resolution Platform, aimed at customer service and support operations.

NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.

Amazon Connect is AWS's cloud contact center and customer experience service, now centered on agentic AI.

Five9 is a cloud contact center software provider that combines omnichannel customer engagement with AI.

Klariqo handles incoming phone calls for businesses using AI voice technology that responds in 0

Sales teams drowning in scheduling calls can offload this work to Cal