Shortwave is an AI email client that puts an assistant inside the inbox. From a single prompt the assistant can sort messages, draft replies, search the whole mailbox and check availability to schedule meetings. Plans are billed per seat: Business is $30 a month, Premier is $45 and Max is $120, each with a 14-day free trial, and higher tiers raise AI usage, search context and the number of AI filters.
The product suits busy professionals whose work arrives by email, such as founders, sales leads, recruiters, executives and customer-facing managers. Teams get shared threads, private comments, shared labels and shared prompt templates, so a group can handle a common inbox without pasting screenshots into chat. Users who like keyboard-driven tools can run almost everything from shortcuts, and people who want inbox zero can rely on bundles that group newsletters and promotions. It runs on iOS, Android, Mac and Windows.
A sales rep can ask the assistant to find every thread mentioning a renewal and draft follow-ups in their own writing voice, then watch read statuses to time the next message. A manager can write a filter in plain English that labels, stars or archives incoming mail automatically. Executives can turn a crowded inbox into a prioritized list of todos, and support or ops teams can build a shared, searchable archive of labeled threads. Connections to Slack, Calendar, Notion, Asana and Hubspot let the assistant act on other apps, and the sister product Tasklet extends automation to more than 3,000 apps.