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Moveworks

Moveworks is an enterprise AI assistant platform that helps an entire workforce search and act across business applications.

Employees ask for answers or request actions in chat, and its Reasoning Engine plans and executes the work using enterprise-ready language models, built-in tools and specialized AI agents. It finds content across…

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Moveworks is an enterprise AI assistant platform that helps an entire workforce search and act across business applications. Employees ask for answers or request actions in chat, and its Reasoning Engine plans and executes the work using enterprise-ready language models, built-in tools and specialized AI agents. It finds content across systems such as Slack, OneDrive, Google Drive, SharePoint, Confluence and Outlook, supports more than 100 languages, and offers over 1,000 AI agents plus hundreds of plugins and connectors. Moveworks now works together with ServiceNow, and organizations on that system can combine the two.

Moveworks is built for large organizations: IT service desks, HR teams, finance, sales, marketing and operations leaders who want to cut repetitive tickets and improve employee efficiency. More than 350 organizations use it, including 10 percent of the Fortune 500. Security and compliance teams get governed, personalized AI access controls, and developers can create custom agents with low-code and vibe-code builders and platform analytics for fine-tuning. A visitor can choose a team and a goal online to see recommended solutions before arranging a personalized demo.

Typical use cases include resetting passwords and resolving IT requests without a ticket, answering HR policy questions from internal documents, and automating procurement or finance requests that span several systems. Employees reach the assistant through chat, intranet pages, portals and mobile, so help appears where work already happens. A healthcare customer cited its aim to automate repetitive tasks across IT, HR and procurement for 300,000 colleagues. Platform teams curate sets of agents for enterprise needs and customize others for unique workflows.

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Frequently asked

6 questions
What does Moveworks do for employees?
It lets employees find answers across business applications and automate tasks end to end through an AI assistant. Specialized AI agents handle requests in IT, HR, finance and other areas.
Who uses Moveworks?
Large enterprises, with more than 350 organizations including 10 percent of the Fortune 500. Typical teams are IT, HR, sales, finance, marketing and operations.
Can Moveworks reduce IT tickets?
Employees can resolve many routine requests directly through the assistant instead of filing tickets. Teams can pick a goal such as reducing tickets and automating support when exploring recommended solutions.
Which apps does Moveworks connect to?
Search covers content across Slack, OneDrive, Google Drive, SharePoint, Confluence, Outlook and 50+ other systems. It also works together with ServiceNow.
How can teams customize Moveworks?
Developers can build their own AI agents with low-code and vibe-code tool builders and plugins. Platform management with analytics supports fine-tuning.
How do I start with Moveworks?
Interested teams arrange a demo through the company. A self-service quiz recommends solutions by team and goal without requiring an email address.

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