AI tools for call center automation

Voice agents that handle actual phone conversations

Talkdesk is a cloud contact center platform that adds AI agents to traditional customer service software.

Retell AI is a voice agent platform for automating phone calls.

Amazon Connect is AWS's cloud contact center and customer experience service, now centered on agentic AI.

Goodcall is a voice AI service that answers business phone calls with a custom AI agent.

AI voice agents that actually answer business phone calls, handling everything from qualifying leads to booking appointments without human intervention

The Deepgram Voice Agent API is one real-time API that combines speech recognition, language model orchestration and speech synthesis, so developers do not have to stitch separate services together.

Amazon Lex is a managed AWS service for adding conversational interfaces to applications through voice and text.