AI tools for Call Center Managers

ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.

Retell AI is a voice agent platform for automating phone calls.

Amazon Lex is a managed AWS service for adding conversational interfaces to applications through voice and text.

Microsoft Azure AI Speech, now branded Azure Speech in Foundry Tools, is a cloud service for adding voice to applications and agents.

Your voice, synthesized

Cartesia is a voice AI company that provides one API for speech generation, transcription and production voice agents fast enough for live conversation.

Deepgram is a voice AI platform that exposes speech-to-text, text-to-speech and conversational agents through APIs.

Amazon Polly is a fully managed Amazon Web Services product that converts text into spoken audio on demand.

Google Cloud Text-to-Speech is an API that turns written text into natural-sounding speech using Google's AI speech synthesis research.

Vapi is a developer platform for building, testing and deploying voice AI agents that talk to customers on the phone.

The Deepgram Voice Agent API is one real-time API that combines speech recognition, language model orchestration and speech synthesis, so developers do not have to stitch separate services together.

Google Cloud Speech-to-Text is a speech recognition API that turns audio into written text.