AI tools for call center automation

Build AI agents that actually talk to customers without writing code

A customer service manager at an online fashion retailer watches their team handle 500+ daily inquiries about sizing, returns, and order status while cart abandonment sits at 45%

Voice agents that handle actual phone conversations

NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.

Design conversations visually

Google's conversational AI

Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.

AI agents for sales, support, and marketing automation.

Businesses drowning in support tickets or losing leads after hours need Splutter AI

Amazon Lex is a managed AWS service for adding conversational interfaces to applications through voice and text.