Voice agents that handle actual phone conversations
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Voice agents that handle actual phone conversations
Design conversations visually
AI agents for sales, support, and marketing automation.
Build AI agents that actually talk to customers without writing code
A customer service manager at an online fashion retailer watches their team handle 500+ daily inquiries about sizing, returns, and order status while cart abandonment sits at 45%
NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.
Google's conversational AI