Design conversations visually
AI tools for Customer Experience Managers
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NiCE Cognigy, usually called Cognigy, is an enterprise conversational AI platform that deploys generative and agentic AI agents for customer service across voice, chat and messaging channels.
Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.
Train chatbots on your content
Build AI chatbots for business
Chatbots that convert visitors
A customer service manager at an online fashion retailer watches their team handle 500+ daily inquiries about sizing, returns, and order status while cart abandonment sits at 45%
Rasa is an agent platform for product teams building customer-facing AI.
Voice agents that handle actual phone conversations
Google's conversational AI
This sandbox environment lets developers build AI assistants that display human-like emotional responses during interactions