#4 in AI Forms TheySaid logo
AI Forms FREEMIUM from $49/mo

TheySaid

We're the team that built UserTesting (IPO in 2021), and now we're back with TheySaid to topple the survey + forms category with AI. We're not your grandpa's survey tool, not even close. With TheySai

User feedback usually drowns you in endless manual sorting. TheySaid flips this. AI extracts real patterns from qualitative conversations instead of just tallying satisfaction scores. No generic chatbot responses here —…

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User feedback usually drowns you in endless manual sorting. TheySaid flips this. AI extracts real patterns from qualitative conversations instead of just tallying satisfaction scores. No generic chatbot responses here — the AI watches what users actually do and fires back relevant follow-up questions in real time.

Static surveys? Not here. AI Forms shift their questions based on what users just said. Voice conversations let people talk naturally while AI listens and responds like it gets it. An AI Sidebar can guide users through tasks while grabbing feedback at the same time.

Product managers launching new features find this gold. Testing a checkout flow? TheySaid's AI watches users stumble through the process and automatically asks about specific pain points as they happen. No more crossing fingers that users remember their frustrations later.

Traditional surveys count NPS scores and satisfaction ratings just fine. TheySaid digs into the messy qualitative stuff that's harder to pin down but often tells the real story. Teams report 5-10% bumps in qualified leads and similar drops in customer churn after acting on insights from the platform.

Current version doesn't play with workflow tools yet — though that's coming. You can start testing without a credit card. Removes the usual friction of trying another feedback platform. Marketing teams get relief. Founders too. Anyone drowning in user research will love having AI handle the heavy lifting of conversation analysis.

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Frequently asked

7 questions
How does TheySaid's AI Forms feature work differently from regular surveys?
AI Forms switch up their questions based on what users just told them. Someone mentions pricing confusion? The form jumps right into asking which part didn't make sense. It's like having a real conversation that actually listens -- instead of dragging everyone through identical questions.
Can TheySaid analyze voice conversations or just text feedback?
Yeah, it handles voice conversations too. People can just talk naturally while the AI listens and responds back. The AI gets what they're saying and asks follow-ups on the spot. Works with text feedback as well.
What specific results do teams typically see after using TheySaid?
Teams see 5-10% bumps in qualified leads. Churn drops by similar amounts after they act on the insights. These improvements come from catching qualitative patterns that regular surveys totally miss.
Does TheySaid integrate with project management or CRM tools?
Not yet -- but it's coming in future releases. Right now you'll have to move insights over to your other tools manually. Kind of a pain, but the integrations are on the roadmap.
How does the AI Sidebar feature work during user testing?
The AI Sidebar watches users work through tasks and grabs feedback at the same time. Testing a checkout flow? It'll catch users getting stuck and ask about that exact problem right then. No more hoping people remember their frustrations later.
Can I try TheySaid without entering payment information?
Yep, you can test it without a credit card. Removes that annoying barrier most feedback platforms throw up. See if it actually works for your situation before you commit to anything.
What makes TheySaid better than just tracking NPS scores and satisfaction ratings?
Traditional metrics show if people are happy but never explain why they're not. TheySaid digs into the messy conversations that reveal what's really going on with user behavior. It finds patterns in actual words -- not just star ratings that don't tell you much.

Traffic

Estimated monthly website visits · last 9 months

26.6K visits/mo
Monthly visits
26.6K
↑ 50.5% MoM
Global rank
#1,014,479
US #430,087
Category rank
#4
AI Forms
130.8K 102.5K 74.2K 45.9K 17.7K Nov 2025: 65K visits Nov 2025 Dec 2025: 96.8K visits Dec 2025 Jan 2026: 130.8K visits Jan 2026 Feb 2026: 55.2K visits Feb 2026 Mar 2026: 24.8K visits Mar 2026 Apr 2026: 27.6K visits Apr 2026 May 2026: 21.4K visits May 2026 Jun 2026: 17.7K visits Jun 2026 Jul 2026: 26.6K visits Jul 2026

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